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19 Cards in this Set

  • Front
  • Back
By viewing organizations as SYSTEMS,
What are the 4 basic elements?
1. Inputs
2. Outputs
3. Feedback
4. Transformation Processes
What are the Most Compelling Issues facing Managers today Include...(9)
1. Globalization
2. Growth in Outsourcing
3. Diversity
4. Employee Privacy Issues
5. Roles of Internet in Business Strategy
6. Ethics & Social Responsibility
7. Corporate Governance
8. Increased Capabilities Provided by INCREASED Technology
9. Erratic Economy
What are the 2 Types of External Environment?
1. General Environment
2. Task Environment
ECONOMY definition:
Prevailing and Projected health and vitality of the economic system in which organization operates.
TRUE OR FALSE?

People have Ethics,
Organizations Do NOT.
TRUE
Which Ethical Issue is this an example of?

When Employee's decisions benefit individual that are detriment to the organizations.
CONFLICT OF INTEREST
MANAGING ETHICAL BEHAVIOR should always begin with Top Management.

TRUE OR FALSE?
TRUE
What does the
Sarbannes-Oxley Act of 2002
require?
It requires CEOs and CFOs to vouch
personally for the truthfulness and fairness of their firm’s financial disclosures
What is Whistle Blowing?
employee disclosure of illegal or unethical conduct on the part of others within the organization.
What is the name for a trade agreement that promoted international trade by lowering trading barriers and tariffs?
General Agreement on Trade and Tariffs (GATT)
What Trade Agreement seeks to reduce remaining trade barriers through multilateral negotiations. And attempts to resolve trade disputes through impartial procedures.
World Trade Organization (WTO)
What is the set of value, beliefs, behaviors, customs, and attitudes that helps the members of the organization understand what it stands for, how it does things, and what it considers important.
ORGANIZATIONAL CULTURE
What is Strategic Goals/Plans?
Primary inputs for developing tactical goals
Organizational Goals are critical to __________.

Fill in the Blank:
Effectiveness or Efficiency?
Effectiveness
What are the 4 purposes of Goals?
1. Provide Guidance and a unified direction for people in the organization
2. Goal-setting practices strongly affect other aspects of planning
3. Goals can serve as a source of motivation for employees
4. Goals provide effective mechanism for evaluation and control
What are the 3 general types of Plans?
a. STRATEGIC
b. TACTICAL
c. OPERATIONAL
What is Corporate-Level Strategy?
Set of alternatives an org. chooses from as it manages it operations
simultaneously across several industries/markets.
What is Business-Level Strategy?
Set of strategic alternatives from which an organization chooses as it conducts business in a particular industry or market.
What are Porter's Three Generic Strategies?
1. Differentiation Strategy
2. Overall Cost Leadership
3. Focus Strategy