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14 Cards in this Set

  • Front
  • Back

Structured Decision

processing a certain information in a specified way so that you will always get the right answer



(producing a report on the change of stock)

Non-Structured Decision

one for which there may be several "right" answers, without a sure way to get the right answer



(evaluating the social impact of a new product line)

Recurring Decision

happens repeatedly

Non-Recurring (ad hoc) Decision

one you make infrequently

Operational Decision Making

employees develop, control, and maintain core business activities required to run the day-to-day operations

Managerial Decision Making

employees evaluate company operations to identify, adapt to, and leverage change

Semi-Structured Decisions

situations in which a few established processes help to evaluate potential solutions, but not enough to lead to a definite recommended decision

Strategic Decision Making

managers develop overall strategies, goals, and objectives

Model

a simplified representation or abstraction of reality

Transaction Processing System (TPS)

basic business system that serves the operational level and assists in making structured decisions

Online Transaction Processing (OLTP)

capturing of transaction and event information using technology to process, store, and update

Source Document

the original transaction record

Online Analytical Processing (OLAP)

manipulation of information to create business intelligence in support of strategic decision making

Decision Support System (DSS)

models information to support managers and business professionals during the decision-making process