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10 Cards in this Set
- Front
- Back
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Organizational Behavior
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an interdisciplinary field dedicated to the study of how indivduals and groups tend to act in organizations
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Organizational Citizenship
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work behavior that goes beyond job requirments and contributes as needed to the organization's success
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attitude
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evaluations of somethign or someone that predisposes a person to act in a certain way toward that thing or person
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3 componets of attitudes
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1.Cognitions (thoughts)- beliefs, opinions
2.affect (feelings)- enjoying or hating, (how does it make you feel) 3. Behavior- given this, how are you likely to act? |
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High performance attitudes (2)
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1.Job satisfaction- positive attitude towards job
2. organizational commitment- loyalty to and engagment with the organization |
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Perception
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people see things differently given the same info
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perceptual selectivity
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the process by which people select the various stimuli that vie for their attention
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the perceptual process
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1. oberserve info via the senses
2. Perceputal selectivity 3. perceptual organization |
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perceptual organization
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organizing the selected data into patterns for interpretaion and respones
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the pardox of perception
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*to understand anything, you have to ignore everythign
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