Reading...
Play button
Play button
Use LEFT and RIGHT arrow keys to navigate between flashcards;
Use UP and DOWN arrow keys to flip the card;
H to show hint;
A reads text to speech;
33 Cards in this Set
- Front
- Back
|
Where do over 70% of US jobs come from?
|
The service sector
|
|
|
Production
|
The creation of finished goods and services using the factors of porduction: Land, labor, capital, entrepreneurship, and knowledge
|
|
|
Production Management
|
The term used to describe all the activities managers do to help their firms create goods
|
|
|
Operations Management
|
A specialized area in management that converts or transforms resources (including human resources) into goods and services
|
|
|
Form Utility
|
The value producers add to materials in the creation of goods and services
|
|
|
Process Manufacturing
|
That part of the production process that physically or chemically changes materials
|
|
|
Assembly Process
|
That part of the production process that puts together components
|
|
|
Continuous process
|
A production process in which long production runs turn out finished goods over time
|
|
|
Intermittent process
|
A production process in which the production run is short and the machines are changed frequently to make different products
|
|
|
Computer-aided design (CAD)
|
The use of computers in the design of products
|
|
|
Computer-aided Manufacturing (CAM)
|
The use of computers in the manufacturing of products
|
|
|
Computer-integrated manufacturing (CIM)
|
The uniting of computer-aided design with computer-aided manufacturing
|
|
|
Flexible Manufacturing
|
Designing machines to do multiple tasks so that they can produce a variety of products
|
|
|
Lean Manufacturing
|
The production of goods using less of everything compared to mass production
|
|
|
Mass Customization
|
Tailoring products to meet the needs of individual customers
|
|
|
Facility Location
|
The process of selecting a geographic location for a company's operations
|
|
|
What helps solve many of the problems in the service and manufacturing sectors?
|
Operations Management Planning
|
|
|
What is it called with companies work closely together to design, produce, and ship products to customers?
|
An interfirm process
|
|
|
Telecommuting
|
Working from home via computer
|
|
|
Facility layout
|
The physical arrangement of resources (including people) in the production process
|
|
|
Materials Requirement Planning (MRP)
|
A computer-based operations management system that uses sales forecasts to make sure that needed parts and materials are available at the right time and place
|
|
|
Enterprise resources planning (ERP)
|
A newer version of materials requirement planning (MRP) that combines the computerized functions of all the divisions and subsidiaries of the firm -such as finance, human resources, and order fulfillment- into a single integrated software program that uses a single database
|
|
|
Purchasing
|
The function in a firm that searches for high-quality material resources finds best suppliers, and negotiates the best price for goods and services
|
|
|
Just-in-time (JIT) inventory control
|
A production process inw hich a minimum of inventory is kept on the premises and parts, supplies, and other needs are delivered just in time to go on the assembly line
|
|
|
Quality
|
Consistently producing what the customer wants while reducing errors before and after delivery to the customer
|
|
|
Six Sigma Quality
|
A quality measure that allows only 3.4 defects per million opportunities
|
|
|
Statistical Quality Control (SQC)
|
The process some managers use to continually monitor all phases of the production process to assure that quality is being built into the product from the beginning
|
|
|
Statistical Process Control (SPC)
|
The process of testing statistical samples of product components at each state of the production process and plotting those results on a graph. Any variances from quality standards are recognized and can be corrected if beyond the set standards.
|
|
|
ISO 9000
|
The common name given to quality management and assurance standards
|
|
|
ISO 14000
|
A collection of the best practices for managing and organization's impact on the environment
|
|
|
Program Evaluation and Review Technique (PERT)
|
A method for analyzing the tasks involved in completing a given project, estimating the time needed to complete each task, and identifying the minimum, time needed to complete the total project
|
|
|
Critical Path
|
In a PERT network, the sequence of tasks that takes the longest time to complete
|
|
|
Gantt Chart
|
Bar graph showing production managers what projects are being worked on and what stage they are in at any given time
|
