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38 Cards in this Set
- Front
- Back
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List all types of enchiladas.
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Chicken, Cheese, Chili, Beef, Verde
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List all types of sauces.
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Chili, Verde, Sour Cream, Rancheros, Queso
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List all items available on the lunch #1, #2, or #3.
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All 5 Enchiladas
Soft, Crispy, Fried, Puffy Tacos BF/CHKN Chimi Changas BF/CHKN Tamales BF/CHKN Chapulas Chicken Guisado |
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What are the natural sauces on each enchilda?
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Chicken- Sour Cream
Cheese- Queso Chili- Chili Beef- Chili Verde- Verde |
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What is the difference between Lunch One, Lunch Two, Lunch Three
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Guest Picks One/Two/Three Item[s]
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What time and days of the week are the lunch specials served?
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7 Days A Week
11-3 |
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May a guest order a lunch special in the evening for an additional charge?
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No, but they can order a la carte items.
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What substitutions are allowed for no charge on lunch specials?
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Any substitutions except charro beans and tortilla soup.
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Describe the Lunch Fajitas.
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4 oz. of Beef/Chkn/Sausage fajita meat served on a sizzling skillet with onions, bell peppers, fajita butter, and RC5, set up is #2 extra.
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What is RC5?
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RC5 is rice & choice of 5 side items including...
Refried Beans, Black Beans, Charro Beans, Tortilla Soup, Sauteed Veggies |
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Describe the Lunch Quesadillas.
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3 small quesadillas filled with either spicy beef or chicken, cheese, tomatoes.
Also fajita beef or chicken with onions & bell peppers. Served with RC5. |
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Describe the Cheese Nachos.
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12 Tostada Chips topped with mont jack & cheddar cheeses.
Garnished with cabbage, jalepenos, tomatoes |
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Describe Bean Nachos.
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Same as Cheese Nachos, add refried beans.
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Describe the Beef or Chicken Nachos.
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Same as Bean Nachos, add spicy beef or chicken, sour cream & guacamole.
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Describe the Fajita Nachos.
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Same as Beef/Chicken, substitute Fajita meat.
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Describe the Chili Con Queso.
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Velveeta & American Cheese Sauce With Anahiem & Bell Peppers
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List the choices of Quesadillas that we offer.
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Spicy Beef & Chicken, Fajita Beef & Chicken, Cheese/Veggie, Spinach & Chicken, Sausage
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Describe the Queso Flameado.
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Fajita Beef, Chicken, or Sausage sauteed with Fajita Butter, Tomatoes, Onions & Pablano Peppers.
Topped with Queso & Monteray Jack Cheese & Garnished with Bell & Pablano Peppers& Parsley, Served With Tortillas |
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Describe the Flautitas.
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4 Beef & 4 Chicken Flautitas
Garnished with sour cream & tomatoes Served with choice of sauce on the side Served with guac |
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Describe the Fiesta Sampler.
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2 Beef, 2 Chicken Flautitas, Fiesta Nachos & Fajita BF/CHKN Quesadilla Garnished With Tomato,Jalapenos, Corn, Cup Of Queso, Guac
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Is there a charge for a side of jalapenos?
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No
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Describe the Chili Con Carne Sauce.
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Tex-Mex Chili
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What are the different types of tacos we serve?
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Soft, Crispy, Fried, Puffy
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Can a guest get a half order of Quesadillas?
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No
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List the four steps to Suggestive Selling:
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1. Have A Selling Attitude
2. Guide The Guest 3. Know Your Products 4. Use The Right Words |
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What credit cards do we accept?
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Discover
Visa American Express Master Card Diners Club |
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List what you turn in when cashing out.
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Money
Check Out With Two Signatures Credit Card Slips |
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Explain the procedure for claiming tips when clocking out.
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Claim 100%
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Can a server automatically add gratuity to a check?
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No
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What is a Comp. and who is authorized to approve one?
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Mistake made AFTER leaving the kitchen.
Manager |
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Describe a wait staff bank.
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50 Dollars
1 $10 4 $5 15 $1 Coins $5 |
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What are your responsibilities when accepting Gift Cards as a payment?
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Treat as a Credit Card.
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What are your responsibilities when accepting a Traveler's Check?
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Check ID
Watch Signature |
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What is the difference between a Comp and a void?
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A Void is a mistake before leaving the kitchen.
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Whose signature is required on any comp?
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Manager
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If a guest wishes to pay their check 1/2 with cash and the other 1/2 with a credit card, how do you do that?
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Use one first or vice versa.
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Who can void a charge?
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Manager
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If a guest pays with a credit card, and the register will not read the card when you swipe it, what do you do?
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Try it a couple of times.
Try another POS. Inform the guest it is not accepting. |
