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26 Cards in this Set
- Front
- Back
as MTs, we often find outselves in the unique situation of being viewed by our clients as the most ______ person in the line-up of healthcare professionals working with them or their families
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approachable
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many of the medical errors that have been reported could have been ________ by changes in the current system
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avoided
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surgical errors account for _______ of all adverse medical events and one out of every 8 hospital deaths
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2/3
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the more often a procedure is performed, the more________ the doctor, nurse, or technician is likely to be with that procedure
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accurate
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according to research by AHRQ, the majority of medical errors result from the system of __________
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delivery
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______ of adverse drug events result from system level failures
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3/4
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75% of all medication errors could have been avoided if the necessary _____________ where in place
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system steps
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________ failure is another example that the system is not working
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equipment
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as MTs these problems may not affect us directly; however, it is important that we understand what is happening in the _________
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medical community
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AAOS urges members to place their _______ on the site prior to surgery
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initials
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including a pharmacist on medical rounds reduced errors related to medication ordering by ____________
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66%
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what is RCA?
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root cause analysis; used by risk management departments to determine the cause of serious problems
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what is the purpose of the RCA?
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to find ways to correct the problem
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to jot down and keep track of ideas, people, etc
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brainstorm
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an injury caused by medical management rather than by underlying disease or condition of the patient
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adverse event
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unexpected occurrences involving death not related to the natural course of the patient's illness or underlying condition or psychological injury or risk thereof
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sentinal event
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events or situations that could have resulted in an adverse event, which includes environmental issues, accident, injury, or illness
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close calls
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may include our habits, attitudes, assumptions and beliefs about the way we do business that lead up to or cause errors
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latency or latent causes
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the most fundamental reason a problem has occurred
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root cause
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most obvious cause in an error event, although not necessarily the main cause
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proximal cause
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any additional reasons the error occurred and not necessarily the most basic or obvious reason
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contributing factors
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when () takes place, RCA calls for meeting of the parties potentially involved, along with any relevant parties within the organization together to _______ exactly how and why the event took place
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brainstorm
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each error and mistake produces a unique ______ and stems from a different set of circumstances
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cause map
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RCA needs to be done quickly and effectively in order to be __________
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cost effective
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________ has often been called a "lawsuit kit for attorneys"
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RCA
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many doctors are no longer offering certain services that insurance has classified as _______ resulting in shortages of medical services in some areas
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high risk
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