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26 Cards in this Set

  • Front
  • Back
as MTs, we often find outselves in the unique situation of being viewed by our clients as the most ______ person in the line-up of healthcare professionals working with them or their families
approachable
many of the medical errors that have been reported could have been ________ by changes in the current system
avoided
surgical errors account for _______ of all adverse medical events and one out of every 8 hospital deaths
2/3
the more often a procedure is performed, the more________ the doctor, nurse, or technician is likely to be with that procedure
accurate
according to research by AHRQ, the majority of medical errors result from the system of __________
delivery
______ of adverse drug events result from system level failures
3/4
75% of all medication errors could have been avoided if the necessary _____________ where in place
system steps
________ failure is another example that the system is not working
equipment
as MTs these problems may not affect us directly; however, it is important that we understand what is happening in the _________
medical community
AAOS urges members to place their _______ on the site prior to surgery
initials
including a pharmacist on medical rounds reduced errors related to medication ordering by ____________
66%
what is RCA?
root cause analysis; used by risk management departments to determine the cause of serious problems
what is the purpose of the RCA?
to find ways to correct the problem
to jot down and keep track of ideas, people, etc
brainstorm
an injury caused by medical management rather than by underlying disease or condition of the patient
adverse event
unexpected occurrences involving death not related to the natural course of the patient's illness or underlying condition or psychological injury or risk thereof
sentinal event
events or situations that could have resulted in an adverse event, which includes environmental issues, accident, injury, or illness
close calls
may include our habits, attitudes, assumptions and beliefs about the way we do business that lead up to or cause errors
latency or latent causes
the most fundamental reason a problem has occurred
root cause
most obvious cause in an error event, although not necessarily the main cause
proximal cause
any additional reasons the error occurred and not necessarily the most basic or obvious reason
contributing factors
when () takes place, RCA calls for meeting of the parties potentially involved, along with any relevant parties within the organization together to _______ exactly how and why the event took place
brainstorm
each error and mistake produces a unique ______ and stems from a different set of circumstances
cause map
RCA needs to be done quickly and effectively in order to be __________
cost effective
________ has often been called a "lawsuit kit for attorneys"
RCA
many doctors are no longer offering certain services that insurance has classified as _______ resulting in shortages of medical services in some areas
high risk