Med Practice/comm Skills

Front 1

A reaction to a threat

Back 1

Defensive reaction

Front 2

RMA Credentialing is through?

Back 2

AMT(American Medical Technologists)

Front 3

DO=

Back 3

Doctor od Osteopathy

Front 4

Developing cells is related to?

Back 4

Stem Cell Research

Front 5

Stereotype=

Back 5

Negative ideas towards a group of people

Front 6

When communicating Consider....

Back 6

The patients learning style

Front 7

When dealing with Angry patient's you must?

Back 7

Remain calm

Front 8

When you are getting a patient's chief complaint you.....

Back 8

First identify the patient

Front 9

Medical assistants can only work....

Back 9

Within the scope of practice

Front 10

To keep credential active you.....

Back 10

need to obtain continuing education units

Front 11

CMA credentialing is through?

Back 11

American Association of Medical Assistants

Front 12

Hippocrates is known as?

Back 12

The father of medicine

Front 13

Medical assistants may work?

Back 13

In a variety of facilities

Front 14

Healthcare professionals need to...

Back 14

Keep up with changes/updates in the medical field

Front 15

If a patient is hard of hearing it is not appropriate to.....

Back 15

Shout at them. Instead speak slowly, use writing, reduce noise, make eye contact, ect

Front 16

Medical Assistants should care about?

Back 16

The patient's well being

Front 17

Professionalism will .......

Back 17

Affect people's impression of you

Front 18

Do not share your......

Back 18

Personal beliefs or opinions with the patient

Front 19

Podiatry=

Back 19

Feet

Front 20

Pediatrics=

Back 20

Children

Front 21

Human Genome Project=

Back 21

Research of genetics

Front 22

Geriatrics=

Back 22

elderly

Front 23

Nonverbal communication=

Back 23

body language/ expressions

Front 24

Communication cycle=

Back 24

sender, receiver, message

Front 25

Florence Nightingale=

Back 25

Founder of modern nursing

Front 26

Holistic medicine-

Back 26

patient addresses all needs

Front 27

The MA represents-

Back 27

The facility and the doctor when working with patients

Front 28

Accreditation-

Back 28

Standards are met/exceeded

Front 29

Louis Pasteur-

Back 29

Established Bacteriology

Front 30

*Characteristics of a good medical assistant

Back 30

Honest, punctual, responsible

Front 31

*Administrative Functions of a MA

Back 31

Scheduling, computer skills

Front 32

Active listening-

Back 32

paying attention

Front 33

Bariatrics-

Back 33

treating obese

Front 34

Verbal communication-

Back 34

tone of voice, words

Front 35

when dealing with a special needs patient-

Back 35

determine the best route of communication

Front 36

Surgical Asepsis was created by...

Back 36

Joseph Lister

Front 37

Medical Assistants may come in contact with various other professionals such as.....

Back 37

Nurses, EMT's, Therapists, X-ray techs

Front 38

People learn in various ways-

Back 38

visual-seeing, auditory-hearing, kinesthetic-hands on

Front 39

*Clinical job duties of a MA

Back 39

Venipuncture, vitals, EKGs, drug refills, obtaining histories

Front 40

Future hopes for medicine:

Back 40

Cure for AIDS, cure for Cancer, cloning organs, cure for heart disease or obesity

Front 41

Open ended question-

Back 41

not just a yes or no answer(Ex: asking patient to describe something)

Front 42

Oncology-

Back 42

Cancer treatment

Front 43

Empathy-

Back 43

Putting yourself in the pt's shoes, identifying w/them

Front 44

Sympathy-

Back 44

Feeling of sorrow for someone else's misfortune

Front 45

Risk Management is....

Back 45

The responsibility of the MA

Front 46

Externship-

Back 46

Is part of the MA's education

Front 47

Licensure-

Back 47

Examination, endorsement

Front 48

Certification-

Back 48

Exam through a professional organization