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7 Cards in this Set

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  • Back

7 Retail Trends + examples

Customisation - Nike iD



Localisation - Customers choosing to support local brands over international. Wimpy breakfast vs Mc Donald's breakfast



Experimental retailing - Amazon eliminating cashiers to test consumer response.



Technological intervention - making things easier using technology. Eg. Tap and Go or Samsung Pay



Social Media - using Facebook for customer queriesand social listening to improve customer relations.



Experiential retailing - customer service to attract and retain customers.



Lifestyle and wellness - more people are aware of their general health and well being. Rise in the healthy lifestyle.

Consumer Trends - Technology

Importance of integrated marketing.


South Africans make use of all media and sporadically so.



The internet .


Platform for consumers to call out a company on any wrong doing and praise them for greatness

Consumer Trends - Retail

Online shopping



Ecommerce

African Traditional Religions

God is sustained and creator of life.



• Ancestors are involved with everyday lif of the fam/clan.



• Spirit and the physical world are one



• When you die you become an ancestral spirit.



• believe the universe is alive. Nature key part in keeping harmony.

Christianity

Baptism and Holy Communion centre of Christian rituals.



Catholics have seven sacraments including confirmation marriage and the last rites of death

Hinduism

Rites of passage: birth weddings cremation


Judaism rites of passage

Circumcision Bar Mitzvah but mitzvah weddings