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50 Cards in this Set

  • Front
  • Back

It is important that an institution be led by a set of agreed upon and shared beliefs; in order to achieve this:

Each staff member must take ownership in the institutions philosophy

Various regulatory oversight agencies that govern institutions mandate a level of accountability with respect to

The rate of students to complete the program and find gainful employment

Institutions today will be known for their quality reputation and successful completion rate when

The entire staff of the institution is quality-based

Planning a successful student retention program is a necessity and strategies planned should include

Details

A statement that describes what the institution does, its purpose, what services the institution provides, and where it provides the service is referred to as a(n):

Mission statement

An optimistic statement that outlines where the institution wants to be in the future is referred to as a(n):

Vision statement

The responsibility of ensuring that everyone understands the vision of the institution rests with

Leadership

When the institutions vision changes it will need to

Allocate resources to facilitate the changes, establish an identity for itself, and examine alternative courses of action

The assessment of the institutions performance against the stated vision and mission statement would best be made by

Area salons that employ the institutions graduates, the students, and the institutions graduates

Administrative personnel hired by the institution should have an understanding of an institutions operating procedures and

Be familiar with all regulatory oversight requirements applicable to the institution

The institution must operate in an ethical manner at all times; ways of manifesting this responsibility include

Accounting and advertising policies, and handling student issues

When an institution has a set of shared attitudes, values, goals, and practices these are known as the institutions

Culture/ characteristics

As the institution takes on a personality of its own, all who walk through its doors

Should feel welcome

The Institutions retention team consists of

Everyone, from the owners to the janitorial staff

People can be trained in skills, but it is much more difficult to train them

To have a positive attitude

When adults enroll in an institution, it is not to be expected that schools are only priority; at the admissions interview it would be prudent to make the student aware of

Policies and procedures, complete costs involved in completion and certification and licensure, course syllabi and grading

A thorough orientation program is essential for student retention to

Prevent withdrawal later

As a student comes to buy into the ownership of the institution, the institutions reputation in the community will grow and

There will be more clients and students

Giving the adult learner some involvement in the policy-making and decision-making processes will

Provide ownership of these processes

Periodic feedback from students should be encouraged and valued; some insight for the strategy would be many people say the curriculum is primarily two parts

Students must sign the suggestion, all suggestions must be responded to, and suggestions not acted upon must be responded to

Many people say that curriculum is primarily two parts

Content and delivery

The most important ingredient of a successful retention plan is the

Energetic and effective educators

Institutions must take extreme care in considering the educational model they want to adopt; the model should focus on

Development of skills and abilities appropriate to the career of the students have chosen

Important qualities to develop in the classroom are yeah

Self-esteem, love of learning, and excitement

For education to be gratifying to for the students the educator will need to identify

Their learning styles

Effective teaching in classroom management are important to the organization of a classroom; as educators you will also develop methods to

Teach students how to study, how to take tests, and excite every learner

As a master educator that’s important that you make education exciting; therefore

Interject some humor in every lesson

The adult generally comes into the institution with a serious reason for training and may also have outside responsibilities; when dealing with the adult population

Avoid taking the traditional teacher approach, meant for much younger people, with them; see students as clients and respect them; and offer them choices but remind them of accreditation and regulatory guidelines that define what we can cannot do

Faced with students of various diversities , we might ______________ to determine how a strategy might affect a particular student.

Simply ask the student

Providing customer service for learners does not have to be time consuming if we

Are available for the learners to communicate to them our concern and willingness to support their goals, provide additional resources available for them when asked, and address our comments to the individual students goals

Students really don’t care about our problems; they are interested in how we care about them. Some strategies to assist us are

Listen to the student; it shows that you understand their needs

All teachers are in need of professional development; the ultimate responsibility lies with the

Educator

To ensure each educator receives professional development, each institution should have

Written professional development plans for continuing education for all instructors in the institution

Methods for providing motivation include

Keeping the institution in pristine condition, allowing instructor participation in the design of the institutions vision, and allowing instructor participation in the design of the institutions culture

The desire for a stable work environment with equal opportunity for learning and personal growth is what educators ask for; the organization in return

Should be provided the same concern, respect, and caring attitude

Educators who want to be on the cutting edge of education will

Attend seminars and conventions

The single most important action an educator can take to prevent a withdrawal is to

Praise

Performance will be improved if the educator praises the student

Eight times for every criticism

Research has found that teachers praise only one time for every four criticisms; strategies for praise that may be considered include

Sharing with the student how the performance made you feel as an educator, and identifying the specific reasons you were offering praise

Research shows that 15 to 20% of the institutions faculty will be the top performers and

15 to 20% fall at the other end of the scale

Most of the attention should be placed on the educators

At the top; these people will bring the others up to a higher expectation

Trust is an essential piece of the recognition process; it must mean the same for

Teachers and management

Institution staff, like your students, enjoy individual recognition; a vehicle for providing an uplifting morale booster would be a

Small gift of appreciation, certificate of recognition, and non-monetary token of appreciation

For praise to be of value to the student it must be

Sincere, spontaneous, and effective

In our culture, using one’s name while looking them in the eye conveys

Respect

The more the student acts in a praiseworthy way

The Less criticism is necessary

When evaluating student performance

A systematic method of evaluation should be used throughout the program

In order to improve performance the educator should

Perform self-evaluations

As educators we cannot excite our students if

We do not have passion for the field we teach

Institution employees must be

Fully trained, qualified, and experienced to achieve the institutions mission and vision as well as educational objectives