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44 Cards in this Set
- Front
- Back
Product
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Anything Offered to a market for consumption that satisfies a need
A bundle of attributes that satisfies consumers and is recieved in exchange for money or some other unit of value |
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Consumer Goods
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Consumer goods are products purchased
by the ultimate consumer. |
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Convenience Products
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Relatively inexpensive product that
merits little shopping effort |
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Shopping Products
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Extensive search effort; consumer
reluctant to accept substitute |
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Unsought Products
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Product that the buyer does not
actively seek |
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Business Goods
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Business goods are products that assist
directly or indirectly in providing products for resale. |
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Production Products
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Production Products
Items used in the manufacturing process that become part of the final product |
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Support Products
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Items used to assist in producing
goods and services |
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Product Item
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A specific version of a product
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Product Line
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A group of closely related product
items Product Line |
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Product Mix
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All products an organization sells
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3 Levels of a Product
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Augmented Product(service, warranty), Basic Product, Core Benefit
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The Product Life Cycle
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The stages a product goes through in
the market place: introduction, growth, maturity, and decline |
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4 Premises of the Life Cycle
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1. Products have limited life
2. Product sales pass through distinct stages, each with different marketing implications 3. Profits from a product vary at different stages in the life cycle 4. Products require different strategies at different life- cycle stages |
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8 Stages of Product Development
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Idea Generation, Idea Screening, Concept Testing, Marketing Strategy, Business Analysis, Product Development, Market Testing, Commercialization
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Brand
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A name, term, symbol, design, or
combination thereof that identifies a seller’s products and differentiates them from competitors’ products. |
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Advantages of Branding
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1. Branding allows marketers to distinguish their
products from all others. 2. Branding helps consumers identify products they wish to buy again and avoid those they do not. 3. Branding is useful when introducing new products. |
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Functional brands
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Satisfy functional needs
- Wash clothes - Relieve pain - Close shave |
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Brand Equity
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Brand Awareness, Image, Loyalty, Equity
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Image Brands
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Image brands create value
by projecting a distinct and admired image |
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Experiential brands
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While image brands focus on
what the product represents, experiential brands focus on how consumers feel when interacting with the brand |
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Promotion Mix
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Advertising, Promotion, Personal Selling, Publicity
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Push vs Pull Strategy
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Push - firms never market the end use,
Pull - firms market the end use and they ask for the product |
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Thee Objectives of Advertising
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Cognitive - build awareness
Affect - gain interest Behavioral - stimulate action |
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Three rules for good ads
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Product, advertiser, benefit are obvious
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Benefits of using Intermediaries
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Provide assortment, breaking bulk, holding inventory, offering services, market efficiency, 36 transactions vs 12
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Marketing Arm of a Channel
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manufacturers, wholesalers, retailers, dealers, customers, right locations, quantities, when customers want them,
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Logistics Arm of a Channel
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transportation, warehousing
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Intensive Distribution
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Maximum market coverage--firm seeks to make the product available in every outlet where the customer might want to buy it
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selective Distribution
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A level of distribution intensity whereby a firm selects a few retail outlets
in a specific geographical area |
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Exclusive distribution
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A level of distribution intensity whereby only one retail outlet in a specific geographical area carries the firm’s
products |
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Operating Efficiency
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Direct Channel vs indirect chanel
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Service Quality
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Direct channel vs Indirect channel
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retailing mix
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Place, product, pricing, promotion
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Price
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the money paid for the product, the money recieved for the product, rent, fee, fare, tuition allowance
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Importance of Price
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determinant of buyers choice, compare non comparable's, creates competition,
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Price Equation
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Profits=(Unit Price - COGS) x unit sales volume
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3 Points Marketing on Price
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1. the higher we push the price the better job we have done in uncovering consumer needs
2. Markets make make money by getting a premium price 3. Consumers may use price as an indicator of product quality |
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External Reference Price
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what everyone else is paying for the product
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Internal reference price
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what you think you should pay given
your past experience and the buying situation. |
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Setting Price
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Price is determined by what the consumer is willing to pay,
not the cost to manufacture, distribute, and promote. |
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How do we know how much the consumer is willing to pay?
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The buying situation or context, as well as core dimensions of
the product, determine what the consumer is willing to pay. |
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Pricing Methods
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cost-plus pricing, target return, skimming, penetration, prestige pricing, price lining, odd-even pricing, bundle pricing
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Exporting in a Global Market
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Entering a foriegn market by selling goods produced in the company's home country, often with little modification, low risk and low return
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