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44 Cards in this Set

  • Front
  • Back
Product
Anything Offered to a market for consumption that satisfies a need
A bundle of attributes that satisfies consumers and is recieved in exchange for money or some other unit of value
Consumer Goods
Consumer goods are products purchased
by the ultimate consumer.
Convenience Products
Relatively inexpensive product that
merits little shopping effort
Shopping Products
Extensive search effort; consumer
reluctant to accept substitute
Unsought Products
Product that the buyer does not
actively seek
Business Goods
Business goods are products that assist
directly or indirectly in providing
products for resale.
Production Products
Production Products
Items used in the manufacturing
process that become part of the
final product
Support Products
Items used to assist in producing
goods and services
Product Item
A specific version of a product
Product Line
A group of closely related product
items
Product Line
Product Mix
All products an organization sells
3 Levels of a Product
Augmented Product(service, warranty), Basic Product, Core Benefit
The Product Life Cycle
The stages a product goes through in
the market place: introduction, growth,
maturity, and decline
4 Premises of the Life Cycle
1. Products have limited life
2. Product sales pass through distinct stages, each with
different marketing implications
3. Profits from a product vary at different stages in the life
cycle
4. Products require different strategies at different life-
cycle stages
8 Stages of Product Development
Idea Generation, Idea Screening, Concept Testing, Marketing Strategy, Business Analysis, Product Development, Market Testing, Commercialization
Brand
A name, term, symbol, design, or
combination thereof that identifies a
seller’s products and differentiates
them from competitors’ products.
Advantages of Branding
1. Branding allows marketers to distinguish their
products from all others.
2. Branding helps consumers identify products they
wish to buy again and avoid those they do not.
3. Branding is useful when introducing new products.
Functional brands
Satisfy functional needs
- Wash clothes
- Relieve pain
- Close shave
Brand Equity
Brand Awareness, Image, Loyalty, Equity
Image Brands
Image brands create value
by projecting a distinct and
admired image
Experiential brands
While image brands focus on
what the product represents,
experiential brands focus on
how consumers feel when
interacting with the brand
Promotion Mix
Advertising, Promotion, Personal Selling, Publicity
Push vs Pull Strategy
Push - firms never market the end use,
Pull - firms market the end use and they ask for the product
Thee Objectives of Advertising
Cognitive - build awareness
Affect - gain interest
Behavioral - stimulate action
Three rules for good ads
Product, advertiser, benefit are obvious
Benefits of using Intermediaries
Provide assortment, breaking bulk, holding inventory, offering services, market efficiency, 36 transactions vs 12
Marketing Arm of a Channel
manufacturers, wholesalers, retailers, dealers, customers, right locations, quantities, when customers want them,
Logistics Arm of a Channel
transportation, warehousing
Intensive Distribution
Maximum market coverage--firm seeks to make the product available in every outlet where the customer might want to buy it
selective Distribution
A level of distribution intensity whereby a firm selects a few retail outlets
in a specific geographical area
Exclusive distribution
A level of distribution intensity whereby only one retail outlet in a specific geographical area carries the firm’s
products
Operating Efficiency
Direct Channel vs indirect chanel
Service Quality
Direct channel vs Indirect channel
retailing mix
Place, product, pricing, promotion
Price
the money paid for the product, the money recieved for the product, rent, fee, fare, tuition allowance
Importance of Price
determinant of buyers choice, compare non comparable's, creates competition,
Price Equation
Profits=(Unit Price - COGS) x unit sales volume
3 Points Marketing on Price
1. the higher we push the price the better job we have done in uncovering consumer needs
2. Markets make make money by getting a premium price
3. Consumers may use price as an indicator of product quality
External Reference Price
what everyone else is paying for the product
Internal reference price
what you think you should pay given
your past experience and the buying situation.
Setting Price
Price is determined by what the consumer is willing to pay,
not the cost to manufacture, distribute, and promote.
How do we know how much the consumer is willing to pay?
The buying situation or context, as well as core dimensions of
the product, determine what the consumer is willing to pay.
Pricing Methods
cost-plus pricing, target return, skimming, penetration, prestige pricing, price lining, odd-even pricing, bundle pricing
Exporting in a Global Market
Entering a foriegn market by selling goods produced in the company's home country, often with little modification, low risk and low return