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13 Cards in this Set

  • Front
  • Back
the respondent is instructed to respond in his or her own words
open ended response format
calss for a number to be provided by the respondent or utilizes a scale developed by the researcher. answer is a number that expresses some quantity of the property being measured.
metric response question
determining the description or amount of some element of interest to the researcher.
measurement
the specific features or characteristics of an object that can be used to distinguish it from another object.
properties
when a researcher specifies the procedure to measure a property of an object, the procedure is referred to as an
operational definition
when a researcher specifies an operational definition for the measurement of a property of a construct, he or she explicitly identifies the scale's-------- --- -------, meaning that the researcher has decided whether the scale is to be open ended, categorical, or metric.
level of measurement
one where the possible responses are categories, meaning that the possible alternatives are labels that represent concrete and very different types of answers. ex. male or female
categorical measure
requires the respondent to think in terms of amounts or levels of the property being measured
metric measure
commonly used by marketing researchers and it is an instance where respondents are asked to indicate their degree fo agreement or dis agreement on a symmetric agree-disagree scale for each of a series of statements. captures intensity of their feelings.
likert scale
is another symmetric scale taht has sprung directly from the problem of translating a persons qualitative judgements into quantitative estimates.
semantic differential scale
basis for scale is numerical rather than verbal or visual; however, the purpose is the same as other scales, to obtain the degree of positive or negative feeling in the mind of respondent. numbers range from minus end to a corresponding plus end, typically include 0 as midpoint
stapel scale
a good substitute for a semantic differential scale as it is easier to construct because the research does not need to thik of bipolar adjectives for each attribute.
stapel
a non symmetric synthetic scale. instead of lables or numbers, a graphic rating scale uses symbols such as smiley faces, dollar signs, ect. that is appropriate to the construct being measured
graphic rating scale