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21 Cards in this Set

  • Front
  • Back
Focus group participants are interviewed by moderators often referred to as
qualitative research consultants (QR's or QRC's)
have the responsibility of creating an atmosphere that is conducive to openness, yet they must make certain that participants do not stray too far from the central focus of the study. must also prepare focus group reports.
QRC's (qualitative research consultants)
borrowed from the field of clinical psychology, seek to explore hidden consumer motives for buying goods and services by asking participants to project themselves into a situation then to respond to specific questions regarding the situation.
projective techniques
is undertaken to describe answers to questions of who, what, where, when and how.
descriptive research
when we wish to know who our customers are, what brands they buy and in what quantities, where they buy the brands, when they shop, and how they found out about our products, we turn to
descriptive research
what are the two basic descriptive research studies available to the marketing researcher?
cross sectional and longitudinal
measures units from a sample of population at only one point in time
cross sectional studies
a study measuring your attitude toward adding a required internship course in your degree program would be a ---- ----- ----. your attitude toward the topic is measured at one point in time. often described as snapshots of the population
cross sectional studies
repeatedly measure the same sample units of a population over a period of time.
longitudinal studies
because longitudinal studies involve multiple measurements, they are often described as ------ of the population
movies
to ensure success of the longitudinal study, researches must have access to the same members of the sample, called a -------, so as to take the repeated measurements. represent sample units who have agreed to answer questions at periodic intervals
panels
may be thought of as understanding a phenomenon in terms of conditional statements of the form if x, they y.
causal research
defined as manipulating an independent variable to see how it affects a dependent variable, while also controlling the affects of additional extraneous variables
experiment
When a measurement of the dependent variable is taken PRIOR to changing the independent variable, the measurement is sometimes called a
pretest
When a measurement of the dependent variable is taken AFTER changing the independent variable, the measurement is sometimes called a
posttest
What are the two types of experiments?
laboratory and field experiments
are those in which the independent variable is manipulated and measures of the dependent variable are taken in a contrived, artificial setting for the purpose of controlling the many possible extraneous variables that may affect the dependent variable
laboratory experiments
are those in which the independent variables are manipulated and the measurements of the dependent variable are made on test units in their natural setting.
field experiments
the phrase commonly used to indicated an experiment, study, or test that is conducted in a field setting.
test marketing
what are the two broad classes of uses of test markets?
to test sales potential for a new product or service, or to test variations in the marketing mix for a product of service
What are the three criteria that are useful for selecting test market cities?
representativeness, degree of isolation, and ability to control distribution and promotion.