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44 Cards in this Set

  • Front
  • Back

Situational analysis

Gathers and synthesizes background information to familiarize researchers with the overall complexity of a specific business problem

Causal research

Data that enables decision makers to determine cause-and-effect relationship between two or more variables

Target population

The population from which a researcher wants to collect data

What should researchers ensure if predictions are to be made about a market phenomenon

A representative sample

May be the best approach for small populations

May be the best approach for small populations

A general plan of the methods used for data collection and analysis in research

The research design

Pretesting

Used to obtain data from people representative of those who will be questioned in the actual survey respondents are requested to fill out the questionnaire and remove and make remarks on issues such as clarity of instruction and questions, sequence of the topics and questions, and other potentially difficult or confusing aspects of the questionnaire

The examination of measurement issues and scales is crucial in the research process for __________

Causal design

A database set up through retail optical scanner methods is a prime example of _______

A syndicated business service

True or false: respondents in any research endeavor can be psychologically or physically harmed if the study involves deception

False - sometimes it’s necessary to deceive consumers - at the end just debrief them

True statements about a literature review

It helps clarifying and define research questions and the research problem


It recommends research hypotheses that can be investigated


It helps researchers stay informed about the latest thinking related to their topic of interest

Criteria used by researchers to evaluate the quality of information gained from secondary data sources

Consistency, purpose, credibility, accuracy, Consistency, methodology, bias

Key variables measured in a store audit

Product/ brand sales and relations competition


Effectiveness of shelf space and Pop displays


Sales at various price points and levels


Effectiveness of in-store promotions and point-of-sale coupons


Direct sales by store-type, product-location, territory, and region




Collected by an individual company for accounting purposes or marketing activity

Internal secondary data

Collected by outside agencies such as the federal government trade associations or periodicals

External secondary data

_____ Refer to theoretical statements about relationships between variables

Causal hypotheses

What type of research is used to obtain preliminary insights into research problems and explore more deeply into areas that quantitive research may be too sacrificial to access

Qualitative research

Disadvantages of qualitive research

Lack of generalizability


Difficulty in estimating the magnitude of phenomenon investigated


Low reliability


Well trained interviewers or observers needed


Reliance on subjective interpretive skills

Advantages of qualitative research

Except for ethnographic data can be collected relatively quickly at lower cost


Richness of data


Accuracy/validity of recording marketplace behaviors


Insight into building models and scale measurements


Insights from qualitative researchers with training in social and behavioral sciences

The ideal number of group members in face-to-face focus group interviewsWhat is an in-depth interview

10 to 12

In-depth interview

A one on one interview with a trained interviewer asks a respondent a set of semi-structured, probing questions, usually in a face-to-face setting

Major advantages of in-depth interviewing over focus groups

1. Rich detail that can be uncovered when focusing on one participant at a time


2. Lower likelihood of participants responding in a socially desirable manner


3. Let’s cross talk that may inhibit some people from participating in a focus group

The main Goals of Quantitive research or obtain information to:

- Make accurate predictions about relationships between market factors and behaviors


- Gain meaningful insights into relationships


- validate relationships


- Test hypotheses


(Validate facts, estimates, and relationships)

Which approach is particularly good to use with projective techniques

In-depth interviewing

A survey format used for very short service and simple pulling

Text-based format

A survey format that can be combined with computer assisted telephone interview systems to create computer aided mobile interviewing

Web-based format

Disadvantages of mobile phone surveys

Due to limited screen space - no long or complex questions


The capacity of mobile phones to handle graphics is limited


Relatively small sample sizes

Drop-advantages of drop off serviceoff survey method

A research representative delivers survey forms to respondents - completed surveys are returned by mail or picked up by representatives

Advantages of drop-off surveys

The availability of a person who can answer general questions, screen potential respondents, and create interest in completing the questionnaire

Disadvantage of drop-off surveys

More expensive than Mail-in surveys

A systematic buyers that occurs when the final sample differs from the planned sample

Nonresponse error

Response error is caused by____

The fact of selective perception on a respondents memory

A researcher makes subjective intuitive judgments based on either past studies or the amount of resources available when deriving samples -when determining the sample size for ______

Nonprobability samples

The blueprint, or framework needed to ensure that the data collected are representative of the defined target population is called a _____

Sampling plan

Steps of a sampling plan

Define the target population


Select the data collection method


Identify the sampling frames needed


Select appropriate sampling method


Determine necessary sample sizes and overall contact rates


Create an operating plan for selecting sample units

____ sampling results cannot be used to make statistical inferences about the true population parameters

Nonprobability sampling

Rank order scales

Rank order scales

Ambiguous questions

Ambiguous questions

Rank order scales can only produce___data

Ordinal

Complex questions

Situations where the question is worded in a way where the correspondence are not sure how They should respond

A formal framework consisting of a set of questions and scales designed to generate primary raw data is called

questionnaire

A separate written communication to a prospective respondent designed to enhance a persons willingness to complete and return a survey in a timely manner is called a

Cover letter

A process that involves building a store line around one Core category or theme which the other categories will be related to or subsumed

Selective coding

Unlike quantitive analysis, qualitative analysis___

Tends to be continuous and iterative