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10 Cards in this Set

  • Front
  • Back
Production
Making goods or performing services.
Customer Satisfaction
The extent to which a firm fulfills a customer's needs, desires and expectations.
Innovation
The development and spread of new ideas, goods and services.
Marketing
The performance of activities that seek to accomplish an organization's objectives by anticipating customer or client needs and directing a flow of needs satisfying, goods and services from producer to customer or client.
Pure Subsistence Economy
Each family unit produces everything it consumes.

No need to exchange goods and services and no marketing is involved.
Macro-marketing
Social process that directs an economy's flow of goods and services from producers to consumers in a way that effectively matches supply and demand and accomplishes the objectives of society.
Economies of Scale
Larger production of a particular product brings down the cost of each unit of the product.
Universal Functions of Marketing
Buying, selling, transporting, storing, standardization and grading, financing, risk taking and market information.
Buying Function
Looking for and evaluating goods and services.
Sellin Function
Promoting the product.Includes the use of personal selling, advertising and other direct and mass marketing and selling methods.