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43 Cards in this Set
- Front
- Back
What are the 4 classifications of advertising?
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Target audience, geographic area, medium, purpose.
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What are the 4 types of business advertising?
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industrial, trade, professional, agricultural (farm)
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Whata re the 4 geographic area advertising?
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local (retailing), regional, national, international
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what are the 4 advertising mediums?
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print, broadcast, out-of-home, direct mail
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6 advertising purposes?
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product, nonproduct, commercial, noncommerical, action, awareness.
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What are the entities of the hierarchy of effects? (of consumer ad processing)
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Message exposure->attention->comprehension->acceptance->retention
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Selective attention
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consumers notice certain ads but not others.
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selective comprehension
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consumers interpretation of information in ads- they use their own opinions and preferences.
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Selective retention (KISS)
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Keep it simple stupid.
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Motivation
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related to the concept of An influence on ad processing that requires consumer involvement; or the personal relevance or importanct of the marketing communication message.
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Ability
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An influence on ad processing that implies the buyer knows enough about the product category to understand the advertised message.
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Opportunity
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an influence on ad processing which is extent to which distractions or limited exposure time affect the buyers attention to brand information in an ad.
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Steps to developing an advertising campaign
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Select target market, determine advertising objectives, detm ad budget, design creative stragegy or select and schedule media, and evaluate advertising effectiveness.
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Entities of public?
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employees
stock holders community members news media government customers |
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Types of proactive marketing
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product release announcements
sponsorship articles enhancing corporate goodwill advocacy cause related marketing |
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Types of reactive marketing
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response to negative events and damaging publicity
negative info from external sources align firms interests with public interest |
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7 objectives of consumer sales promotion
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1 stimulate trial
2 increasesonsumer inventory and consumption 3 encourage repurchase 4 neutralize competitors 5 increase sales of complementary products 6 stimulate impulse purchasing 7 allow flexible pricing |
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8 techniques of consumer sales promotion
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price deals
coupons rebates cross promotions contests sweepstakes games premiums sampling advertising specialties |
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objectives of trade sales promotion
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gain/maintain distribution
influence resellers to promote product influence resellers to offer price discount increase reseller inventory defend against competitors avoid reduction of normal prices. |
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types of trade allowances
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slotting allowance
buying allowance display allowance advertising allowance |
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Fake storefront
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scam artist rents a place cheap, sets up a store, then starts sending in coupons to manufacturers for payment, shelves are bare but owner still sending in coupons.
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stuffing the ballot box
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sends in extra coupons.
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playing the middle man
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buying coupons and sellign them to retailers, or counterfieting it
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redemption scam
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uses real or fake proof of purchase for rebates
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trends in retailing
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global retailing, technological advances, customer service.
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controllable factors
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location, product or service, pricing, mktg communication
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uncontrollable factors
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consumers, competition, economic conditions, seasonality
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ethical issues in retailing
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consumer fraud, supplier labor practices, retail theft, slotting allowances, use of customer info, ecological considerations.
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mktg communications are sometimes referred to as
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promotion
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mktg communication mix is sometimes called
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promotional mix
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role of mktg communication
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inform, persuade, remind
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informing
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communicate product availability, characteristics and benefits, and timing.
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reminding
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maintain awareness, inhibit competition, encourage repeat purchase
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persuading
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to encourage preference, attitude change, purchase.
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5 entities of marketing communication mix
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advertising, PR, sales promotion, personal selling, direct marketing
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steps in communication planning
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plan, check situation, communicate, figure budget, develop, implement, moniter
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4 budgeting methods
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percentage of sales, competative parity, all you can afford, objective-task
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what is the key aspect of implementation?
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coordination
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ethical issues of advertising
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deceptive advertising
reinforcing unfavorable stereo types encouraging materialism and excessive consumption |
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ethical issues of PR
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lack of sincerity
unfair economic power to gain news events |
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ethical issues of sales promotions
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slotting allowances
misleading promotions unauthorized mailing lists |
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ethical issues of personal selling
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high pressure selling
not disclosing limitations misleading benefits |
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ethical issues of direct marketing communications
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telemarketing (privacy)
customer database unauthorized unwanted direct mail (waste) |