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6 Cards in this Set

  • Front
  • Back
Consumer behavior is like a _____
you can't see, however; you see what comes in and what comes out
black box
_____ representation of a real-life situation ( explains real life)
example:Map
Model
____ helps if you know how people make decisions you can help influence decision
consumer decision
Once you have a problem you start to perceive.
-you _____
-you ____ ( certain things, example: AC heard only when listened)
-then _____
sense
select
organize
bank in norman going under the Fideility Bank, instead of people asking if their money was okay, people asked if they were still going to give away popcorn. this is an illustration of?
most important critera of evaluation
____ some places you could eat, but just don't ( sit-down in a hurry, etc.)
____ you could eat but just don't ( too expensive, gross, NEVER)
____ area you make decision
Inert
unacceptable
evoked