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13 Cards in this Set

  • Front
  • Back

Major Social Criticisms of marketing

High costs caused by excessive distribution and marketing costs


Excessive markups


Deceptive pricing, packaging and promotion


High Pressure Selling


Unsafe Products


Promotes Materialism

Consumer Activism

An organized movement of citizens and government agencies to improve the rights of buyers in relation to sellers

Product Stewardship

Reducing costs while reducing environmental pollution throughout production and the products life cycle


Consumer-Oriented Marketing

The philosophy of sustainable marketing that holds that the company should view and organize its marketing activities from the consumer’s point of view. Should work hard to understand, communicate with and serve a selected group of customers.

Customer-Value Marketing

A principle of sustainable marketing that holds that a company should put most of its resources into customer-value-building marketing investments. This method is considered to be worse than Customer-Oriented marketing because it doesn't actually create value for the customer by making a better prroduct.

Innovative Marketing

A principle of sustainable marketing that requires that a company seek real productand marketing improvements

Sense-of-mission Marketing

A principle of sustainable marketing that holdsthat a company should define its mission in broad social terms rather thannarrow product terms.

Societal Marketing

A principle of sustainable marketing that holds that a company should make marketing decisions by considering consumers’ wants, the company’s requirements, consumers’ long-run interests, and society’s long-run interests.

Salutary Product

Have low immediate appeal appeal but may benefit customers in the long run. Ex. Insurance

Deficient Products

Products that have no immediate or long run benefit

Pleasing Products

Products the give high immediate satisfaction but may hurt consumers.

Desirable Products

Products that give both high immediate and long term satisfaction.

Sustainable Marketing

Socially and environmentally responsible marketing that meets the present needs of consumers and businesses while also preserving the ability of future generations to meet their needs