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23 Cards in this Set

  • Front
  • Back
IMC
represent promotion of 4P's, encompassing variety of communication disciplines
AIDA Model
Awareness - Interest - Desire - Action
Brand Awareness
refers to potential customers ability to recognize that the brand is a particular type of retailer
Aided Recall
consumers indicate they know brand when name is presented
Top-of-mind awareness
highest level of awareness occurs when a brand is mentioned first when a particular retailer is shown
Advertising
placement of persuasive messages purchased in mass media
Public Relations
organization function to promote positive image
Sales Promotion
special incentives/excitement building programs
Personal Selling
one-on-onecommunication between seller and buyer
Direct Marketing
marketing directly to consumer through email/mail
Online Marketing
websites, blogs, social media
Online/Websites
use websites to build brand-image
Blog
contains periodic posts on a common webblog helps to create positive WOM
Social Media
helps to create proactive dialogue via posts an domments
% of Sales
funds allocated based on sales
Unit expenditure
fixed monetary amount on promotion
All-you-can afford
budget promoting once expenditures covered
Competitive
match competitors spending
Objective
determine objectives and determine costs
Reach
% of target market exposed to marketing communication
Frequency
how often target is exposed to communication
Gross rating points (GRP)
reach x frequency
Search engine marketing (SEM)
a search engine marketing tool allowing advertisers to show up in sponsered links