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12 Cards in this Set

  • Front
  • Back
an organized movement of citizens and government agencies to improve the rights and power of buyers in relation to sellers
consumerism
an organized movement of concerned citizens and government agencies to protect and improve people's current and future living environment
environmentalism
management approach that involves developing strategies that both sustain the environment and produce profits for the company
environmental sustainability
the philosophy of sustainable marketing that holds that the company should view and organize its marketing activities from the consumer's point of view
consumer-oriented marketing
a principle of sustainable marketing that holds that a company should put most of its resources into customer-value-building marketing investments
customer-value marketing
principle of sustainable marketing that requires that a company seek real product and marketing improvements
innovative marketing
principle of sustainable marketing that holds that a company should define its mission in broad social terms rather than narrow product terms
sense-of-mission marketing
principle of sustainable marketing that holds that a company should make marketing decisions by considering consumers' wants, the company's requirements, consumers' long-run interests, and society's long-run interests
societal marketing
products that have neither immediate appeal nor long-run benefits
deficient products
products that give high immediate satisfaction but may hurt consumers in the long run
pleasing products
products that have low appeal but may benefit consumers in the long run
salutary products
products that give both high immediate satisfaction and high long-run benefits
desirable products