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16 Cards in this Set

  • Front
  • Back
environmental scanning
collecting info about forces in the marketing environment
environmental analysis
process of assessing and interpreting the information gathered through environment scanning
competition
other org's that markt products that are similar to or can be substituted for a marketer's products in the same geographic area
brand competitors
firms that market products with similar features and benefits to the same customers
product competitors
firms that compete in the same product class but market products with different features benefits, and prices
generic competitors
firms that provide very different products that solve the same problem or satisfy the same basic customer need
total budget competitors
firms that compete for the limited financial resources of the same customer
monopoly
org offers a product that has no close substitute, making it the sole source of supply
oligopoly
when a few sellers control the supply of a large proportion of a product
4 possible business cycles
1. prosperity
2. recession
3. depression
4. recovery
prosperity
unemployment is low and total income is relatively high
prosperity
unemployment is low and total income is relatively high
recession
unemployment rises and total buying power declines
depression
unemployment very high, wages are very low, total disposable income is at minimum, consumer lack confidence in the economoy
recovery
economy moves from depression or recession to prosperity
business cycle
pattern of economic fluctuations that has four stages