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11 Cards in this Set

  • Front
  • Back
Business and org customers
Are any buyers who buy for resale or to produce other goods and services. Org customers buy for a purpose and basic purchasing needs are economic.
Purchasing specs
org buyers often buy with these, they are written or electronic description of what the firm wants to buy
Purchasing managers
are buying specialist for their employers
Multiple buying influence
means that several people perhaps even management play a part in making a purchase decision.
Users
perhaps production line workers or their sups
influencers
engineering or r&d
buyers
purchasing managers
Vendor analysis
a formal rating of suppliers on all relevant areas of performance.
new task buying
occurs when a customer org has a new need and wants a great deal of information, can involve setting product specs, eval sources of supply. multiple buying influence is most often found in new task buying.
Straight rebuy
a routine repurchase that may have been made many times before. most company's small or recurring purchases are of this type often use ecommerce
modified rebuy
the in between process where some review of the buying situation is done