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29 Cards in this Set
- Front
- Back
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7 Rs
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right info, to right person, in right quantity, in right format, at right place and right time
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to utilize info it must be:
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accessible, relevant, accurate, timely and in a format that can be shared
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EDI- electronic data interchange
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provides interorganizational, comp-to-comp exchange of structured info in a machine readable process
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XML
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logically verifiable text format based on international standards. Provides a flexible way to create structured, common info formats and share the format and data via the internet, intranets and other networks
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4 categories of supply chain software
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planning, execution, event management and business intelligence
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sc planning software
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help org. evaluate demand for materials, capacity and services so that effective fulfillment plans and schedules can be developed
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sc execution software
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tools carry out key tasks from the time an order is placed until it is fulfilled. Order-driven, focuses on day-to-day activities required to buy, make and deliver materials that flow through the s.c.
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sc event management software
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tools collect data in real time from multiple sources across the s.c. and track the inventory as it flows through the s.c., providing graphical displays of expected and actual inventory levels and other key data at each location
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business intelligence software
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tools have capabilities that are more dynamic, frequently delivering data from transactional systems across the s.c. to a data warehouse. Supports self-service reporting, performance scorecarding vs. goals, development of dashboards and other graphical report displays and acitivity monitoring in support of event management
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imp. of selection and implementation of software
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needs must be assessed and options studied
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outbound logistics
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set of processes, systems and capabilities that enhance the firm’s ability to serve its customers.
• also referred to as physical distribution |
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outbound logistics relationship to customers
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emphasis placed on outbound logistics helps increase levels of customer service
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inbound logistics
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set of processes that facilitate value-adding activities such as procurement and mannufacturing
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importance of coordinating inbound and outbound logistics
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orgs. need to have the correct inbound in order to fulfill outbound logistics needs. ex: right materials inbound- if wrong materials come in that do not satify outbound requirements the materials go to inventory and occur carrying costs
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demand management
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focused efforts to estimate and manage customers demand, with the intention of using this information to shape strategic and operating decisions
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use of demand management info for strategic and tactical decisions
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growth strategy
portfolio strategy positioning strategy investment strategy |
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growth strategy
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- perform "what-if" analysis on total industry volume to evaluate how specific mergers or acquisitions may leverage market share
- analyze industry supply/demand to predict changes in product pricing structure and market economies based on mergers and acquisitions - figure ou staffing for merged company using demand data |
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portfolio strategy
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- create new product development/introduction plans based on life cycle info from demand management
- balance combination of demand and risk for consistent cash flow with demand for new products - ensure diversification of product portfolio through demand forecasts |
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positioning strategy
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- manage product sales through each channel based on demand
- manage positioning of finished goods at dist. centers, to reduce working capital, based on demand - define capability to supply for each channel |
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investment strategy
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- manage capital investments, marketing expenditures, and research and development budgets based on demand forecasts of potential products and maturity of current products
- determine whether to add manufacturing capacity. |
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misalignment between supply and demand
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if production can not meet initial demand- shortage occurs
- channel parterns over-order to meet demand - as supply catches up to demand surplus occurs |
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why forecasting is still used
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major component of demand management is forecasting that amount of product that will be purchased by consumers or end users
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two types of demand
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independent and dependent
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two types of forecasting models
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sales and operation planning
- collaborative planning, forecasting and replenishment (CPFR) |
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sales and operation planning
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- long term emphasis
- all dept. agree upon same forecast - major modifications to statistical methods for reality |
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CPFR forecasting model
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- all members of s.c. agree upon same forecast
- embraces the concept on continuous improvement- uses feedback to continually improve the forecast - promotes cooperation between supply chain members |
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channels of distribution
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revolutionary change
and fulfillment models |
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models of revolutionary change
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food distribution
- direct to consumer |
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fulfillment models
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integrated fulfillment
dedicated fulfillment outsourced fulfillment drop-shipped fulfillment store fulfillment flow-through fulfillment |
