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14 Cards in this Set
- Front
- Back
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Teams
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defined as 2 or more people psychologically contracted together to achieve a common organisational goal in which all individuals involved share at least some level of responsibility and accountability for the outcome
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Groups
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2 or more people working towards a common goal but the outcomes are less dependent on all the members and there is usually no shared responsibility and accountability for outcomes
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Group dynamics
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how groups form, their structure, processes, and how they function as a unit. Relevant in both formal and informal groups
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conflict
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one or more people perceiving that their interests are or will be negatively affected by the interests of others
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toxic handling
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individuals within an organisation who take on the emotional pain of others for the benefit of the system, like psychic sponges for a family or work system they pick up all the toxicity in a system
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group think
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the tendency of members of a group to seek and maintain harmony in a group at the cost of ignoring or avoiding important decisions that may disrupt harmony
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virtual teams
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teams that operate across space, time and organisational boundaries in order to complete a project
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in-group bias
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the process by which members of a group favour or treat members of their own group with preferences over others
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out-group
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the people within one's own group, or another group, who are treated inequitably or more negatively because they are seen as belonging to ones own in-group
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closed group
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membership only to people with the specific required skills to enhance the group. They have several limitations or barriers to joining, maintaining and ceasing membership
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open group
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usually have free membership and no barriers to exit, and attract people due to a shared interest
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formal group
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people have been specifically selected and are recognised as a team in order to complete a task, innovate, solve a problem, or provide a service or a product
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informal group
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not necessarily sanctioned or even accepted by the organisation and its management but which still play a significant role in organisational outcomes
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social loafing
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also known as shirking, bludging, free-riding or laziness. Members of a group exert less work than their peers
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