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20 Cards in this Set
- Front
- Back
Planning |
The management function concerned with defining goals for future performance and how to attain them |
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Functional Managers |
A manager responsible for a department that performs a single functional task, such as finance or marketing |
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Performance |
The organizations ability to attain its goals by using resources in an efficient and effective manner |
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Organizing |
The deployment of organizational resources to achieve strategic goals; involves assigning tasks, grouping tasks into departments, and allocating resources |
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Human skill |
A manager's about to work with and through other people and to work effectively as part of a group |
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Effectiveness |
The degree to which the organization achieves a stated goal |
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Top managers |
A manager who is at the top of the organising hierarchy and is responsible for the entire organization |
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First line managers |
A manager who is at the first or second level of the hierarchy and is directly responsible for overseeing a group of production employees |
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General managers |
A manager responsible for several departments that perform different functions |
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Role |
A set of expectations for one's behavior |
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Organization |
A social entity that is goal directed and deliberately structured |
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Project manager |
A manager who is responsible for a specific work project that involves people from various functions and levels of the organization |
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Conceptual skill |
The cognitive ability to see the organization as a whole and the relationship among its parts |
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Efficiency |
The amount of resources -raw materials, money and people - used to produce a desired volume of output |
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Leading |
Using influence to motivate employees to achieve the organization's goals |
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Technical skill |
The understanding of and proficiency in the performance of specific tasks |
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Middle managers |
A manager who works at the middle level of the organization and is responsible for a major division or department |
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Management |
The attainment of organizational goals in an effective manner through planning, organizing, leading and controlling organizational resources |
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Controlling |
Is concerned with monitoring employees activities, keeping the organization on track toward meeting its goals and making corrections as necessary |
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Four core management functions |
Planning (setting goals and deciding activities ), organizing (organizing activities and people ), leading (motivating, communicating with, and developing people ), and controlling (establishing targets and measuring Performance) |