Managers And Managing

Front 1

(1) the pursuit of organizational goals efficiently and effectively by (2) integrating the work of people through (3) planning, organizing, leading, and controlling the organization's resources

Back 1

management (textbook definition)

Front 2

the pursuit of organizational goals effiently and effectively by connecting people to the environment, the purpose, the people, and the right resources to achieve productivity and results

Back 2

management (LePine's definition)

Front 3

refers to doing something without waste or using minimum resources to make something

Back 3

efficiency

Front 4

(1) the pursuit of organizational goals efficiently and effectively by (2) integrating the work of people through (3) planning, organizing, leading, and controlling the organization's resources

Back 4

management (textbook definition)

Front 5

Being efficientmeans focusing on the ____ and doing ______

Back 5

efficient

Front 6

the pursuit of organizational goals effiently and effectively by connecting people to the environment, the purpose, the people, and the right resources to achieve productivity and results

Back 6

management (LePine's definition)

Front 7

achieving the desired results. attaining goals.

Back 7

effectiveness

Front 8

refers to doing something without waste or using minimum resources to make something

Back 8

efficiency

Front 9

Being effective means focusing on the _____ and on doing the __________

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means, doing things right

Front 10

Being efficientmeans focusing on the ____ and doing ______

Back 10

means, things right

Front 11

connecting people to the environment, the purpose, the people, and the right resources. All these combine a successful manager can exert influence on others and have a greater effect than if the manager were working alone or micromanaging by doing others' jobs

Back 11

the multiplier effect

Front 12

achieving the desired results. attaining goals.

Back 12

effectiveness

Front 13

what are the main managerial functions?

Back 13

connections and control

Front 14

Being effective means focusing on the _____ and on doing the __________

Back 14

ends, doing the right thing

Front 15

refers to comparing performance to goals and taking corrective action when appropriate

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control

Front 16

connecting people to the environment, the purpose, the people, and the right resources. All these combine a successful manager can exert influence on others and have a greater effect than if the manager were working alone or micromanaging by doing others' jobs

Back 16

the multiplier effect

Front 17

what are the different levels of management

Back 17

top managers, middle managers, first-line managers, nonmanegerial personal

Front 18

what are the main managerial functions?

Back 18

connections and control

Front 19

refers to comparing performance to goals and taking corrective action when appropriate

Back 19

control

Front 20

what are the different levels of management

Back 20

top managers, middle managers, first-line managers, nonmanegerial personal

Front 21

make long-term, strategic decisions about the organization's overall direction. typically make decisions that extend three to five years into the future

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top managers

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take the plans of top managers and implement them. they also coordinate the activities to first-line managers. typically make decisions that extend six to 18 months into the future

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mid-level managers

Front 23

direct the tasks to nonmanagerial employees and make operational decisions over the short term, typically one to three months into the future

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first-line managers

Front 24

aka team members or leaders. make short-term, team-level decisions. They are self-directed and may also direct the tasks of their team memebers. They make decisions that extend four to six weeks into the future

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nonmanagerial employees

Front 25

are in charge of only one organizational activity (e.g., marketing, human resources, finance, accounting, sales)

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functional managers

Front 26

are in charge of several organizational activities. (i.e. executive vice president)

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general managers

Front 27

helping employees and team members understand the world, both inside and outside the organization, as well as the importance of these "environments" to the organization

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connecting people to the environment

Front 28

how do top-level managers connect people to the environment?

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they must take the time to study and understand the environment so that they can identify long-term opportunities and threats. They must also create a context for change when it is needed

Front 29

how do mid-level managers connect people to the environment?

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they must implement changes that are in line with the opportunities and threats that the organization faces. They must also coordinate first-line managers activities

Front 30

how do first-line managers connect people to the environment?

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must follow the plans set by mid-level managers and top-level managers. they must also make operating decisions based on the opportunities and threats that the company faces

Front 31

how do team memebers and leaders connect people to the environment?

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follow plans set by top- mid- and first-line maangers. They also make team-level decisions based on the opportunities and threats the company faces

Front 32

managers must assist employees and team memberes in understanding the value of their efforts. maangers clarify the connection between the efforts of employees and the organization, which shows employees that they have a role in that relationship

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connecting people to purpose

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how do top-level managers connect people to purpose?

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generate policies, objectives, and strategies for the organization with the environment in mind

Front 34

how do mid-level managers connect people to purpose?

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take the plans and policies developed by top-level managers and implement them by coordinating the activities to first-line managers. all of this is done in an effort to support the organization's strategic direction

Front 35

how do first-line managers connect people to purpose?

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facilitate the mid-level managers' and top managers' implementation of plans and policies by making operating decisions appropriate for achievement of organizational objectives

Front 36

how do team members and leaders connect people to purpose?

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by following plans given to them by higher-level managers and make decisions that facilitate the achievement of the organization's objectives

Front 37

helping employees create and maintain internal and external networks of people. these networks of people will add value to employees' work, which ultimately adds value to the organization

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connecting people with people

Front 38

how do top-level managers connect people with people?

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engage in communication of the organization's strategic direction to others. They forma team of managers and employees who are committed and able to implement the organization's plans and policies.

Front 39

how do mid-level managers connect people with people?

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create, use, and communicate with the organization's talent to implement the policies given to them by the top-level managers

Front 40

how do first-line managers connect people with people?

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follow plans given to them by mid- top- level managers. they select,train, develop, and utilize the talents of organizational members to get the right people in the right places at the right time so they can achieve organizational goals

Front 41

how do team members or laeders connect people with people?

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follow plans given to them by managers and form internal and external relationships through networking. they self-manage to create opportunities for learning and development, which facilitate organizational goal attainment

Front 42

managers must help employees and team members manage the resources at their disposal, including time, technology, and information. by doing this, employees and team members can be high performers, contribtuing effectively and efficiently to the achievement of the organization's goals

Back 42

connecting people to the right resources

Front 43

how do top-level managers connect people to the right resouces?

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they create a culture that emphasizes efficiency and effectiveness. they also ensure that managers and employees have access to the right resources so that they are able to efficiently and effectively contribute to the organization.

Front 44

how do mid-level managers connect people to the right resources

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implement top-level managers' plans and policies through the planning and allocation of resources to achieve organizational goals

Front 45

how do first-level managers connect people to the right resources

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monitor and control the use and distribution of resources in order to follow plans from higher level management

Front 46

how do team members connect people to the right resources?

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follow plans of upper-level management, requesting and using resources efficiently and effectively

Front 47

what kind of control do top-level managers engage in?

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strategic control, monitoring and correcting strategic plans at the overall organizational level

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what kind of control do mid-level managers engage in?

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tactical control, monitoring and correcting tactical plans at the divisional or departmental level

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what kind of control do first-line managers engage in?

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operational control, monitoring and correcting operational plans, such as day-to-day goals, at the department level

Front 50

what kind of control do team members and leaders engage in?

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team-level control, monitoring and correcting team-level plans, such as day-to-day goals, at the team level

Front 51

according to Henry Mintzberg what three roles do managers perform?

Back 51

interpersonal roles - managing through people
informational roles- managing by information
decisional roles- managing through action

Front 52

what are interpersonal roles?

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figurehead, leader, liason

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the person who makes public appearances and performs ceremonial duties. a manager is social, inspirational, ethical , and legal leader for the company

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figurehead

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someone who develops, trains, encoruages, disciplines, and motivates workers to accomplish the goals of the organization

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leader

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the person who acts as the hub between the work unit and the outside world

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liason

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what are informational roles?

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monitor, disseminator, spokesperson

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scans the environment (including other businesses, customers, and suppliers) for information

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monitor

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share information with the work unit

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disseminator

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shares information outside the organization in a positive manner

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spokesperson

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what are decisional roles?

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entrepreneur, disturbance handler, resource allocator, negotiator

Front 61

According to Robert Katz, every successful manager needs three main skills

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technical - refer to ability to perform a certain job
conceptial skills- refer to the ability to think analytically and come up with "big picture" ideas
human skills- refer to the ability to interact well with people

Front 62

According to Katz's skills of a successful manager, what are top-level managers more likely to have?

Back 62

conceptual skills

Front 63

Is there a difference bewtween technical or human skills acorss the levels

Back 63

no