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32 Cards in this Set

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Predetermined MOH rate - plantwide

-using one predetermined manufacturing overhead rate to allocate MOH to units




total est. MOH costs / total est. allocation base

Predetermined MOH rate - Departmental

-separate predetermined manufacturing overhead rates for each department


-use when departments incur different amounts and types of MOH and jobs or products use the department resources to a different extent

Activity-based costing

-allocated indirect costs to production


-focuses on activities and costs of activities


-separate allocation rate for each activity

Examples of Cost Drivers

-Material purchasing = # of purchase orders


-Material handling = # of parts


-Production scheduling = # of batches


-Quality inspections = # of inspections


-photocopying - # of pages copied


-Warranty service = # of service calls

cost hierarchy

helps managers understand the nature of each activity cost pool and what drives it




4 categories : unit-level, batch-level, product-level, facility-level

Unit-Level activities

activities and costs incurred for every unit.




EX. inspecting and packaging each unit, direct materials, direct labor,

Batch-level activities

activities and costs incurred for every batch, regardless of the number of units in the batch




EX. machine setup,

Product-level

activities and costs incurred for a particular product, regardless of the number of units or batches of the product produced




EX. cost to research, develop, design, and market

Facility-level activities

activities and costs incurred no matter how many units, batches, or products are produced in a plant




EX. cost of depreciation, insurance, property tax, maintenance of the plant

Activity-based management (ABM)

using ABC to make decisions that increase profits while satisfying customers needs


Value-added activities

activities for which the customer is willing to pay, because these activities add value to the final product or service

Non-value added activities

also referred to as waste activities




activities that neither enhance the customers image of the product of service nor provide a competitive advantage

Cutting costs

analyze costs in value chain

planning and control decisions

-uses the costs of activities to create budgets


-compare with actual activities to see if goals are being met



Signs the old system ay be distorting costs

-managers don't understand costs and profits


-bids are lost when expected to win


-win bids expected to lose


-competitor prices similar products much higher or much lower

Using ABC outside of the manufacturing process

-Manufacturing: find the most profitable product or service




-Manufacturers: allocate operating activites

traditional manufacturing system

push systems




- problems: large inventories,

8 wastes of traditional operations - DOWNTIME

D - DEFECTS

O - OVERPRODUCTION


W - WAITING


N - NOT UTILIZING PEOPOLE TO FULL POTENTIAL


T - TRANSPORTATION


I - INVENTORY


M - MOVEMENT


E - EXCESS PROCESSING



Lean thinking

management philosophy and strategy focused on creating value for the customers by eliminating waste




-common characteristics: value system mapping, broad employee roles, point of use storage, continuous flow, pull system, smaller batches, emphasis on quality

customer response time

the time that elapses between receipt of a customer order and delivery of the product or service

5 S work place - lean production

Sort - keep tools use frequently


Set in order - put in order as used, color coated


Shine - machines, floors, tools, workstations are cleaned thoroughly


Standardize - procedures used to organize the work place


Sustain - daily upkeep of workstations

point of use storage



storage system used to reduce the waste of transportation and movement

continuous flow

takt time: critical concept in lean manufacturing




smooth flow of production

Black flush costing

the production costs are not assigned to the units until they are finished, or sold, thereby saving bookkeeping steps of moving the product though the various accounts

Total Quality Management

- goals is to provide customers with superior products and service




-continuous improvement


-more investment up front to generate savings in the back end of the value chain

prevention costs

avoid poor quality goods or services


-employee training


-improved materials


-preventive maintenance

appraisal costs

detect poor quality goods or services


-inspection of final production


-inspection of final product


-product testing

internal failure costs


avoid poor quality goods or services before delivery to customers


-production loss caused by downtime


-rejected product costs

external failure costs

incurred after defective product is delivered


-lost profits from lost customers


-warranty costs


-service costs at customer sites


-sales returns due to quality problems



Non-Manufacturing costs of quality

-service firms and merchandising companies also incur costs of quality




-prevention


~professional training to their staff


~develop standardized service checklists




-appraisal costs


~review work continuously


-inspect before releasing

Cost quality report

-identifies, categorizes, and quantifies all of the costs it incurs relating to quality


-calculate the percentage of total costs of quality that are incurred in each cost category


-use as a framework for decisions

pricing and product mix decisions


-change the prices for products after identifying the different total cost


-decide to market the higher profitability product


-shift the product mix away from less-profitable products