Management Test One Chp 4

Front 1

Ind Ethics in Org
Ethics
Ethical Behavior
Ex of unethical

Back 1

-indv personsal beliefs regarding what is rights & wrong
-in the eye of the beholder. also the behavior that conforms to generally accepted social norms
-filing falsified business expense reports

Front 2

Determinats of Ind Ethics

Back 2

Family, Values/Morals, Peers, & Ind Experiences

Front 3

Ethics in Org
-Managing Ethical Behavior

Back 3

-begin w/ top mgmt which establishes the org's culture & defines acceptable behavior
-training how to handle different elthical dilemmas
-develop a written code of ethics
-ind issues (behavior conscience & privacy)

Front 4

Applying Ethical Judgements
Model for deciding whether a particular action is ethical
Ehtical Norms Affecting Actions

Back 4

-gather relevant factual info, determine most appropriate moral values, judge based on rightness of activity
-Utility (optimizes what is best for its constituencies)
Rights( )
Justice (what is considered fair)
Caring (people's responsiblities to each other)

Front 5

Org Justice
-Distributive
-Procedural
-Interpersonal
-Informational

Back 5

-ppl perceptions of fairness with which rewards are distributed within org
-" " used to determine various outcomes
-" " in how they are treated by others in org
-" " ( )

Front 6

Social Responsibility & Org
-Org Stakeholders
-Social Responsibility
-Areas of Social Responsibilty

Back 6

-ppl & org directly affected by behaviors of org & stake in its performance
-set of obligations an org has to protect & enhance the societal context
-Stakeholders (customers, employees, & investors). Natural environment( )
General Social Welfare (charitable contributions, support for social issues such as child labor)

Front 7

Approaches to Social Responsibility
-Obstructional Stance
-Defensive Stance
-Accommodative
-Proactive

Back 7

-do as little as possible to solve social problems
- ()
-meet legal & ethical obligations & go beyond
-org views itself as a citizen & proactively contributes to society

Front 8

Managing Social Responsibility: Formal Org Dimensions
-Legal Compliance
-Ethical Compliance
-Philanthropic Giving

Back 8

-Extent to which org conforms to local, st, federal & international laws
-
-awarding funds or gifts to charities & other programs

Front 9

Managing Social Responsibility: Informal org dimensions
-Org leadership & culture
-Whistle blowing

Back 9

-leadership practices & the culture of org can help define the social responsiblity stance an org & its members adopt
-org response to disclosure by an employee of illegal conduct on the part of others in org is indicative of org's stance on social responsibility

Front 10

Evaluating Social Responsibility
Concept Control
Corporate Social Audit

Back 10

-Evaluating responses to questionable legal conduct
-formal & thorough analysis of effectiveness of firm's social performance conducted by high-level mgmt.
Requires org to clearly define its social goals, analyzes resources committed to the goals, determines if goals are being met, & makes recommendations