Management Test Flash Cards

Front 1

Management

Back 1

test

Front 2

Lower Management

Back 2

leadership within a business that oversees the performance of employees working on line tasks in managerial positions.

Front 3

Middle Management

Back 3

the intermediate leadership that is subordinate to the upper management and responsible for overseeing lower management.

Front 4

Upper Management

Back 4

the highest level of leadership within an organization, comprised of individuals and teams that are responsible for making the primary decisions within a business.

Front 5

MBA

Back 5

a graduate degree achieved at a university or college that provides theoretical and practical training to help graduates gain a better understanding of general business management functions.

Front 6

Opportunity Costs

Back 6

the loss of potential gain from other alternatives when one alternative is chosen.

Front 7

Mission

Back 7

the purpose or rationale for an organiztion's existence.

Front 8

Stategy

Back 8

how an organization or business expects to achieve its missions and goals

Front 9

Differentiation

Back 9

distinguishing the offerings of an organization in a way that the customer perciees as adding value.

Front 10

Experince Differentiation

Back 10

engaging the customer with a product through imaginative use of the five sense so the customer "experiences" the product.