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25 Cards in this Set
- Front
- Back
Planning |
Is the process of setting performance objectives and determining how to accomplish them |
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Objectives |
Are specific results total one wishes to achieve step one in planning |
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Plan |
Is a statement of intended means for accomplishing objectives |
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Complacency trap |
Is being lulled into inaction by current success or failure, planning avoids this |
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Hierarchy of objectives |
Lower level objectives help to accomplish higher level ones |
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Planning fallacy |
Underestimating through time required to complete a task |
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Short range plan |
Year or less |
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Long range plans |
Looks ahead threw years or more |
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Strategic plan |
Identifies long term directions for the organization |
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Vision |
Clarifies the purpose of the organization and expresses what it hopes to be in the future |
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Operational or tactical plan |
Sets out ways to implement a strategic plan for organizations |
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Functional plan |
Identifies how different parts of an enterprise will contribute to accomplishing strategic plans in business |
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Policy |
Is a standing plan that communicates broad guidelines for decisions and actions |
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Procedures |
Rule precisely describes actions to take in specific situations |
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Budget |
Plan that commits resources to projects or activities |
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Zero based budget |
Allocates resources as if each budget was brand new |
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Forecasting |
Attempts to predict the future |
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Contingency planning |
Identifies courses of action to take when things go wrong |
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Scenario planning |
Identifies alternative future scenarios and makes plans to deal with each |
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Benchmarking |
Uses external comparisons to gain insights for planning |
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Best practices |
Methods that lead to superior performance |
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Stretch goals |
Are performance targets that we have to work extra hard and stretch to reach |
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Learning goals |
Set targets to create the knowledge and skills required for performance |
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Outcome goals |
Set targets for actual performance results |
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Participatory planning |
Includes the persons who will affected by plans or who will be asked to implement them |