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25 Cards in this Set

  • Front
  • Back

Planning

Is the process of setting performance objectives and determining how to accomplish them

Objectives

Are specific results total one wishes to achieve step one in planning

Plan

Is a statement of intended means for accomplishing objectives

Complacency trap

Is being lulled into inaction by current success or failure, planning avoids this

Hierarchy of objectives

Lower level objectives help to accomplish higher level ones

Planning fallacy

Underestimating through time required to complete a task

Short range plan

Year or less

Long range plans

Looks ahead threw years or more

Strategic plan

Identifies long term directions for the organization

Vision

Clarifies the purpose of the organization and expresses what it hopes to be in the future

Operational or tactical plan

Sets out ways to implement a strategic plan for organizations

Functional plan

Identifies how different parts of an enterprise will contribute to accomplishing strategic plans in business

Policy

Is a standing plan that communicates broad guidelines for decisions and actions

Procedures

Rule precisely describes actions to take in specific situations

Budget

Plan that commits resources to projects or activities

Zero based budget

Allocates resources as if each budget was brand new

Forecasting

Attempts to predict the future

Contingency planning

Identifies courses of action to take when things go wrong

Scenario planning

Identifies alternative future scenarios and makes plans to deal with each

Benchmarking

Uses external comparisons to gain insights for planning

Best practices

Methods that lead to superior performance

Stretch goals

Are performance targets that we have to work extra hard and stretch to reach

Learning goals

Set targets to create the knowledge and skills required for performance

Outcome goals

Set targets for actual performance results

Participatory planning

Includes the persons who will affected by plans or who will be asked to implement them