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13 Cards in this Set
- Front
- Back
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Management
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Getting Work done through Others
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4 Essential managerial functions
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-planning
-organizing -leading -controlling |
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Top Managers
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Responsible for the overall direction of the organization (Michael Wallace)
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Middle Managers
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Positions like plant manager, regional manager, or divisional manager (Michael Scott)
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First Line Managers
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Office Manager, shift superisor, department manager (Darrel)
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Team Leaders
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Instead of directing individuals work, they facilitate team activities toward goal accomplishment
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Liaison Role
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When managers deal with people outside their units
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Disseminator Role
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when managers share the information they have collected with their subordinates and others in the company
EX) Mass Emails |
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Spokesperson Role
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when managers share information with people outside their departments and companies
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Entrepreneur role
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when managers adapt themselves, their subordinates and their units to change
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conceptual skills
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the ability to see the organization as a whole, to understand how different parts of the company affect each other and recogonize how the company fits into social environment
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"Arrivers"
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Managers who made it all the way to the top of their companies
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"Derailers"
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managers who were successful in their early careers but were knocked off the fast track when they hit middle/upper management
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