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33 Cards in this Set
- Front
- Back
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Resources used by managers |
Human, Financial, Physical, Information |
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Technical Skills |
Skills necessary to accomplish specific tasks |
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Conceptual skills |
Ability to think in the abstract |
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Managerial functions- planning |
Determine position and how to get there |
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Managerial functions- organizing |
Designing, grouping jobs |
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Managerial functions-leading |
Getting people to work together. |
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Managerial functions- controlling |
Monitoring and correcting |
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System |
Interrelated set of elements that function as a whole Inputs-> transformation -> outputs |
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Universal Perspective |
Presumed a direct cause-effect linkage between variables (1 best way to respond) |
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Productivity |
Number produced |
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Cost leadership strategy |
Lowest cost |
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Hawthorne effect |
When people improve some aspect of their behavior or performance simply b/c they are being assessed |
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Ind v. Dep variable |
I- variable that researchers set D- var that researcher measure |
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Dysfunctional behavior |
Behaviors that distract -Absenteeism -Theft -Rude |
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Turnover |
When person leaves organization |
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Hofsede’s cultural dimensions- |
? |
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Stereotypes |
Belief on group based on the idea that everyone in that particular group will behave the same way |
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Surface -level diversity |
Observable differences in people,including race, age, ethnicity |
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Deep-level diversity |
Individual differences that cannot be seen directly,including goals, values, personalities, skills, abilities attitudes |
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Manufacturing Organization |
Business that combines/transforms resources into tangible outcomes that get sold |
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Cycle time |
Time it takes to produce one unit |
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Corporate Governance |
Oversight of corporation by board of directors |
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Outsourcing |
Practice of hiring other firms to do work previously performed by business itself |
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Contingent worker |
Freelancers |
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Psychological worker |
? |
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Tiered workforce |
Deals with contracts between 2 organizations |
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Cultural competence |
Ability to work with and understand people with different cultural backgrounds |
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Ethnocentrism |
Evaluating other cultures based off premisconceptions |
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Cognition- component of attitude |
The knowledge a person presumed to have about something |
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Affect-component of attitude |
A person’s feelings toward something |
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Intention-component of attitude |
A component of an attitude that guides a person’s behavior |
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Cognitive Dissonance |
Incompatibility or conflict between behavior and an attitude or between 2 different attitudes. |
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Selective perception |
Screening out info we don’t want to hear |
