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33 Cards in this Set
- Front
- Back
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This represents the purposeful efforts taken by an organization (pharmacy) to maximize its future success
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Planning
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This is a plan for accomplishing a goal
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strategy
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this describes the general outcome of anticipated actions
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Goal
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This quantifies outcomes relating to goals
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Objectives
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This identifies where the organization wants to be-- its purpose and existence
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Mission
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All planning and strategies originate (or should) from the ___ of the organization
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mission
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This type of planning requires that firms develop a clear understanding of their present circumstances, identify where they want to be, and develop a plan for getting there
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Strategic planning
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This type of planning is good for long term and day to day
(5-20 years) |
Strategic Planning
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This type of planning is specific to perform immediate actions, tasks.
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Operational Planning
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This type of planning is good for short term (1-5 years)
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Operational planning
Business planning |
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This type of planning is often conducted when starting a new venture or expanding a current organization.
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Business Planning
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This type of planning ensures resources necessary to achieve hoals and strategy.
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Resource Planning
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What resources does resource planning include?
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Human and financial resources
Capital and facilities |
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These types of plannin are short to midterm (1-10 years)
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Resource and organizational planning
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This type of planning insures that organization is organized to meet challenges of the future
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Organizational Planning
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This type of planning includes:
reporting Relationships Definition of responsibilities Definition of Authorities |
Organizational Planning
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This type of planninf provides direction if original plan fails (ex hurricanes, labor strike)
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Contigency Planning
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This type of planning is short to long (1-20 years)
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Contigency Planning
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what is the acronym SMARTER?
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Goal or Objective should be:
Specific Measurable Acceptable Realistic Time Frame Extending Rewarding |
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This is the Preferred approach to manageing and coaching people who have high skill and high will to complete the specific task at hand
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Delegation
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This is the process of assigning a project or activity to someone else. and sharing the responsibility for its outcome
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Delegation
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what are 4 stages to successful Delegation?
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show confidence in the ppl who work for you
be specific of what is expected Tell them what should be done but not how give credit and praise if person does a good job |
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what are the four key functions of managers?
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organizing
planning leading controlling |
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this is a short statement of what the pharmacy organization wants to be at some future time point
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vision
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This can be defined as the steps necessary to organize the strategic planning effort
"planning for the planning" |
pre-planning phase
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3 phases of planning
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Preplanning phase
planning phase post planning phase |
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this is a term that identifies where, what, and how organization is in the present.
It considers both the past performances and current situation |
situation analysis
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what is SWOT analysis?
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Strengths
Weakness Opportunities Threat |
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name one difference between objective and goal
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objective short term
Goal long term |
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What are the 3 important steps in the Post-planning phase?
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Communiating the plan
implementing the plan monitoring progress once plan implemented |
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strategic planning focuses on _____ while operational planning focuses on _____
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Strategic = effectiveness (doing the right thing)
Operational= efficiency (doing things right |
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According the the book, this is the most serious barrier
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Lack of endorsement from top executives
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According to the book the most common barrier to effective plannig is...
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Failure to implement
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