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30 Cards in this Set
- Front
- Back
something the organization does especially well in comparison to its competitors
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core competence
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the use of managerial and organizational tools to direct resources towrds accomplishing strategic results. The administration and execution of the strategic plan
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strategy implications
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SWOT
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strengths, weaknessess, opportunites, threats
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positive internal characteristics that hte organization can exploit to achieve its strategic performance goals
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strengths
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are internal characteristics that might inhibit ot restrict the organizations performance
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weakness
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characteristics of the external environment that may prevent the organization from achieving its strategic goal
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threat
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characteristics of the external environment that have the potential to help the organization achieve or exceed its strategic goals
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opportunites
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porters competitive strategies
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differentation, cost leadership, focus
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competitve strategy with which the organization seeks to distinguish its products or services from that of competitors
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differentation
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organization aggresively seeks effiecient facilities, cut costs, etc. to be more efficient with competitors
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cost leadership
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type of competition strategy that emphasizes concentration on a specific regional makert or buyer group
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focus
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a choice made from available alternatives
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decision
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the process of identifying problems and opportunties and then resolving them
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decision making
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situations that have occurred often enough to enable decision rules to be developed and applied in the future
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programmed decisions
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in response to a situation that is unique, is poorly defined and largely unstructured, has important consequences for the organization
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nonprogrammed decisions
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all the info the decision maker needs is fully available
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certainity
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decision has clear cut goals and good info is available but future outcomes associated with each alternative are subject to change
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risk
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mangers know which goals that wish to achieve, but info about alternative and future events is incomplete
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uncertainity
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goals to be achieved or the problem to be solved is unclear, alternatives are difficult to definem and info about outcomes is unavailable
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ambiguity
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steps in managerial decision making
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recognition of decision requirements, diagnosis and analysis of causes, development of alternatives, selection of desired alternatives, implementation of chosen alternatives, and evaluation and feedback
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set of formal tasks to individuals and departments, formal reporting relationships, the design of systems to ensure effective coordination of employees
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organizationsl structure
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visual representation of organizatinal structure
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organizational chart
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unbroken line of authority that likes all individuals in teh organiztion and specifies who reports to whom
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chain of command
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formal and legitimate right of a manger to make decisions to achieve desired outcomes
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authority
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the duty to perform the task or activity an employess has been assigned
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responsiblity
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people with authority and responsibility are subject to reporting and justifying task outcome sto those above them in teh chain of command
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accountability
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process managers use to transfer authority and responsibility to positions below them in teh hierarchy
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delegation
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the number of employees reporting to a supervisor
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span of management
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locations of decision authority new top of organization levels
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centralization
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location of desion authority near lower organizational levels
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decentralization
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