Management: Functions And Theories

Front 1

This is the planning, organizing, leading, and controlling of human and other recources to achieve organizational goals efficiently and effectively

Back 1

Management

Front 2

This is the activity carried out by supervisors to oversee the productivity and progress of employees who report directly to the supervisors

Back 2

Supervision

Front 3

This is the set of specific tasks that a manager is expected to perform because of the position he or she holds in an organization

Back 3

Managerial Role

Front 4

Often, Supervisors Hold what two jobs?

Back 4

Supervisor responisbility + product line

Front 5

This type of management is the systematic study of relationships between people and tasks for the purpose of redesigning the work process to increase efficiency

Back 5

Scientific Management

Front 6

This Management is the study of how to create an organizational structure that leads to high efficiency and effectiveness

Back 6

Administrative Management

Front 7

This publication in 1911 was the first to apply scientific principles to the management of a workplace

Back 7

"The principles of Scientific Management" Taylor

Front 8

Who published "Administation Industrielle et Generale"

Back 8

Fayol

Front 9

Taylor and Fayol argued: All organizations, regardless of size or objective, had to perform a standard set of functions to operate _________

Back 9

efficiently

Front 10

In Fayols time, industries focused primarily on mass production of _________

Back 10

tangible goods

Front 11

TODAY people are more involved in ___ than ____

Back 11

service than goods

Front 12

5 management functions

Back 12

1. Forcast and plan
2. Organize
3. Command
4. Coordinate
5. Control

Front 13

4 activities that all managers perform

Back 13

1. planning
2. organizing
3. Leading
4. Control

Front 14

what are the managerial roles Identified by Mintzberg?

Back 14

Interpersonal
Informational
Decisional

Front 15

T/F a manager may not be a leader

Back 15

true

Front 16

what are the 3 managerial skills?

Back 16

conceptual skills
human skills
Technical skills

Front 17

do top managers have more or less conceptual skills compared to line managers?

Back 17

more

Front 18

these are organizations that operate and compete in more than one country

Back 18

global organization

Front 19

this is a formal system of organization and administration designed to enure efficiency and effectiveness

Back 19

Bureaucracy

Front 20

what are the 3 basic leadership styles?

Back 20

Autocratic
Democratic
Laissez-faire

Front 21

this leadership style believes external motivation is key

Back 21

Authoritarian

Front 22

this leadership style believes ppl should be controlled

Back 22

Authoritarian

Front 23

This leadership style is good for dealing with emergencies, inexperienced or hostile employees

Back 23

authoritarian

Front 24

this leadership style is people oriented and beleived that motivation is the key (praise, recognition)

Back 24

Participative

Front 25

This type of management is rules oriented. and is good for operations where tasks must always be performed the same way

Back 25

Bueaucratic

Front 26

both reward and coercive power generate _________

Back 26

complience

Front 27

what is the problem with trait theories

Back 27

implies that leaders are born and not made

Front 28

this leadership theory focuses on identifying personality traits that could distinguish leaders from non leaders. (ex. Self Confidence, energy, intelligence)

Back 28

Trait Theory

Front 29

A high LPC score suggests that the leader had a ___________orientation, while a low LPC score indicated a ____ orientation

Back 29

Relations

Task

Front 30

Fiedler suggests that it may be easier for leaders to change their _______ to achieve effectiveness rather than change their leadership style

Back 30

Situation

Front 31

This theory suggests that leadership style should be matched to the maturity of the subordinates

Back 31

Hersey and Blanchard's Situational Theory

Front 32

according to Hersey and Blanchard

maturity is assessed in relation to a specific task and has which two parts?

1. _________maturity
2. _________maturity

Back 32

Psychological

Job

Front 33

Hersey and Blanchards situational theory is based on what 3 dimentions?

Back 33

Task orientation

Relationship orientation

Follower readiness

Front 34

This leadership theory is based on the belief that organizational goals are attained by managerial influence

Back 34

House's Path-Goal Leadership theory

Front 35

This leadership behavior is used in a lack of job challenge situation

Back 35

Achievement-Oriented Leadership

Front 36

this leadership behavior is used in a situation where the follower lacks self confidence

Back 36

Supportive leadership

Front 37

this leadership behavior is used in a situation where there is an incorrect reward

Back 37

Participative Leadership

Front 38

This leadership behavior is used in a situation with an ambiguous job

Back 38

Directive leadership