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27 Cards in this Set
- Front
- Back
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set of key values, beliefs, understandings, norms, shared by memebers of an organization |
culture def |
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the internal environment must match the ______ |
external environment |
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What are the 2 levels culture can be analyzed by? |
1) surface level things. visual artifacts. clothing food ect
2) deeper invisible things. beliefs, values -basic assumptions deep level unconcious |
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What are the 5 main elements of corporate culture that can be seen at the surface level? |
symbols stories heroes slogans ceremonies |
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what type of culture comes from a flexibility to environment and external strategic focus? |
Adaptibilty culture |
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what type of culture is stable environment and externally focused. best suited to organizations concerned with serving specific customers in the external environment but without need for flexibility and rapid change? |
Achievement Culture |
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What type of culture is flexible to environment and externally focused. best for companies that require fast respond and high risk decision making |
Adaptability culture |
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Which type of culture is results-oriented values: competitiveness aggressiveness, personal intiative cost cutting willingness to work long and hard winning |
Achievement culture |
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What are the 4 types of corporate culture? |
Adaptability Achievement Involvement Consistency |
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Which type of culture is flexible to environment and internally focused. emphasises internal focus from employees to adapt to rapidly changing needs from the environment |
Involvement Culture |
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Which type of corporate culture places high value on meeting needs of employees caring family like atmospher values employees above all else |
involvement culture |
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which type of corporate culture work in a stable and internal environment. value following the rules being thrifty suprots methodical orderly way of doing things
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Consistency culture |
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Which type of corporate culture is the least used in todays environment |
consistency |
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do companies only fall into one of the 4 types of culture? |
no |
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for organization to be effective corporate culture should be aligned with what? |
organizational strategy needs of external environment |
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what capability of an organization is considered the single best predictor of overall organizaitonal excellence |
ability to attract, motivate, and retain talented employees |
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to be most successful managers need to combine attention to ______ at the same level as attention to _____ |
culture performance |
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What are 3 characteristics of a High-performance Culture |
1) based on solid organizational mission or purpose 2) emobodies shared adaptive values that guide decisions and business practices 3) encourages individual employee ownership of both bottom-line results and culture |
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cultural leader managers must _____ to ensure that employees understand new culture values and signal these values in actions and words |
overcommunicate |
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def: person that defines and uses signals and symbols to influence corporate culture |
Cultural leader |
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What 2 key areas do cultural leadrs influence culture in? |
1) articulates a vision for the org culture that employees can believe in 2)Heeds day to day activities that reinforce the cultural vision |
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def. financial recovery of a company that has been performing poorly |
Turnaround |
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def looking at producst in store and then buying them cheaper online in other sources |
showrooming |
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def companies net profits |
bottom line |
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def stock exchange system for quoting over the counter securities |
NASDAQ |
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def not claiming attention for oneself |
self effacing |
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def dominant mental model |
paradigm |
