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35 Cards in this Set
- Front
- Back
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Jack Dorsey |
founder of Twitter and Square |
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Managers set up ______ and ____ to help other ppl perform well |
systems conditions |
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1)making sure ppl understand you are in control of the dept
2)spend 50 percent of your tim in the care and feeding of ppl |
2 |
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Can a company survive in the long run without innovation? |
no
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what is more important, controlling costs or innovating? |
innovating |
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Who first said, "the best way to raise demand for your product is to give it away"? and what other innovativers followed this |
John Perry Barlow (Grateful Dead) (followed after: Mark Zuckerberg, Sergey Brin, Larry Page(google)) |
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Peter Drucker |
Mangement theorist (credited with creating the modern study of management) |
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What 5 tasks did Peter Drucker sum up managing in? |
set goals organize activities motivate and communicate measure performance develop people |
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Alan Mulally? |
Ford Motor Company top exec |
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Ursulla Burns? |
top exec Xerox |
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What are the 4 core management functions |
Leading planning organizing controlling |
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What are 5 things that managers do in the graph |
Set objectives Organize MOtivate and communicate Measure Develop people |
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explain "Set Objectives" |
create goals for the group and decide what must be done to achieve them |
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explain "Organize" |
divide work select ppl to acccomplish tasks |
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explain "Motivate and Communicate" |
Create Teamwork via decisions on pay, promotions ect. and through communication |
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explain "Measure performance" |
Set targets and standards appraise performance |
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explain "Develop people" |
Recognize the value of employees and develop this critical organization asset |
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What two ideas does the 5 part chart of what managers do convey? |
The four functions of planning, organizing, leading, controlling
the attainment of organization goals in an effective and efficient manner |
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How do managers get things done |
by coordinating and motivating others |
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the success of twitter and square can be attributed to the e_______ of it's innovative managers |
effectiveness |
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def. the attainment of organizational goals in an effective and efficient manner through planning organizing leading and controlling organizational resources |
Management |
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What is the procces of management (chart) |
putting resources in: planing, organizing, leading, controlling Performance comes out |
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explain the "resources" that go into the process of management (5) |
Human financial raw materials technological information |
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Explain "planning" in the Process of management |
select Goals and ways to attain them |
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Explain "Organizing" in process of management |
Assign responsibility for task accomplishment |
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Explain "leading" in the process of management |
Use influence to motivate employees |
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What word is involved in leading? |
Motivating |
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explain "controlling" in the process of management |
Monitor activities and make corrections |
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Explain the "Performance" output of the process of management |
Attain goals products services efficiency Effectiveness |
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What 2 E words are in the performance output of the POM |
efficiency effectiveness |
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def. a social entity (2 or more ppl) that is goal directed and deliberately structured |
organization |
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If there's only 1 person is it an organization? |
no |
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is profit the only thing that can be a deliberately structure goal in an org? |
no (churches, non-profits) |
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def. the degree to which the organization achieves a stated goal, or succeeds in accomplishing what it tries to do |
Effectiveness |
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def. the amount of resources used to achieve an organizational goal. |
efficiency |
