Management Chapter 3

Front 1

Ethical Dilemma

Back 1

The quandary people find themselves in when they have to decide if they should act in a way that might help another person or group even though doing so might go against their own self-interest.

Front 2

Ethics

Back 2

The inner guiding moral principles, values, and beliefs, that people use to analyze or interpret a situation and then decide what is the right or appropriate way to behave.

Front 3

Stakeholders

Back 3

The people and groups that supply a company with its productive resources and so have a claim on and stake in the company.

Front 4

Utilitarian Rule

Back 4

An ethical decision is a decision that produces the greatest good for the greatest number of people.

Front 5

Moral Rights Rule

Back 5

An ethical decision is one that best maintains and protects the fundamental or inalienable rights and privileges of the people affected by it.

Front 6

Justice Rule

Back 6

An ethical decision distributes benefits and harms among people and groups in a fair, equitable, or impartial way.

Front 7

Practical Rule

Back 7

An ethical decision is one that a manager has no reluctance about communicating to people outside of the company because the typical person in a society would think it is acceptable.

Front 8

Trust

Back 8

The willingness of one person or group to have faith or confidence in the goodwill of another person, even though this puts them at risk.

Front 9

Reputation

Back 9

The esteem or high repute that individuals or organizations gain when they behave ethically.

Front 10

Societal Ethics

Back 10

Standards that govern how members of a society are to deal with each other on issues such as fairness, justice poverty, and the rights of the individual.

Front 11

Professional Ethics

Back 11

Standards that govern how members of a profession are to make decisions when the way they should behave is not clear-cut.

Front 12

Individual Ethics

Back 12

Personal values and attitudes that govern how individuals interact with other people.

Front 13

Ethics Ombudsman

Back 13

An ethics officer who monitors an organization’s practices and procedures to be sure they are ethical.

Front 14

Diversity

Back 14

Differences among people in age, gender, race, ethnicity, religion, sexual orientation, socioeconomic background (combination of social class and economic background), and capabilities/disabilities.

Front 15

Glass Ceiling

Back 15

A metaphor alluding to the invisible barriers that prevent minorities and women from being promoted to top corporate positions.

Front 16

Quid Pro Quo Sexual Harassment

Back 16

Asking for or forcing an employee to perform sexual favors in exchange for receiving some reward or avoiding negative consequences.

Front 17

Hostile Work Environment Sexual Harassment

Back 17

Telling lewd jokes, displaying pornography, making sexually oriented remarks about someone’s appearance, and other sex-related actions that make the work environment unpleasant.