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18 Cards in this Set
- Front
- Back
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Stress in and of itself Is not necessarily
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bad Behavioral (eating habits)
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Negotiation may be necessary when
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resistance comes from a powerful source
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To cope with the complexity of life Individuals rely on
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habits or Programmed responses
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An individual is likely to resist change because of
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Uncertainty Concern over personal loss
Belief the change is not in the Organization’s best interest |
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Intergroup development (OD technique) involves Changing the
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attitudes, stereotypes, and perceptions
That work groups have about each other |
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Organizational change is classified as (manager’s options)
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People
Structure Or technology. |
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The white-waters metaphor
Is consistent with |
uncertain and
Dynamic environments Continual process |
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Lewins theory Unfreezing the status quo is...
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Changing to a new state
Refreezing to make the change permanent |
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Lewin’s theory is Consistent with
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Calm waters theory
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White water rapids metaphor
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Small raft navigating a raging river
With uninterrupted white water rapids |
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In the Calm water metaphor
Change is seen as |
an Occasional disruption in the
Normal flow of events (Occasional storm in calm predictable trip) |
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Two views of the change process are
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1. Calm water metaphor
2. White-water rapids metaphor |
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Internal forces for change
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1. New organizational strategy
2. Change in composition of workforce 3. New equipment 4. Changing employees attitudes |
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External forces for change
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1. Changing consumer needs and wants
2. New government laws 3. Changing technology 4. Economic change |
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Global economic pressure force
Organizations to become More |
cost efficient
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Assembly-line technology is changing
Dramatically as organizations Replace |
human labor with robots
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The Sarbanes-Oxley Act
Is an example of |
Government laws and regulations
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Managing change
Is an integral part of |
Every manager’s job
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