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14 Cards in this Set
- Front
- Back
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Synergy
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Performance gains that result when individuals and departments coordinate their actions
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Formal group
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A group that managers establish to achieve organizational goals.
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Informal Group
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A group that managers or nonmanagerial employees form to help achieve their own goals or meet heir own needs.
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Research and Development team
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Team whose members have the expertise and experience needed to develop new products.
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Command group
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A group composed of subordinates who report to the same supervisor
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Virtual team
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A team whose members rarely or never meet face-to-face but, rather, interact by using various forms of information technology such as e-mail, computer networks, telephone, fax, and videoconferencing.
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Friendship group
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An informal group composed of employees who enjoy one another's company and socialize with one another.
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Interest group
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An informal group composed of employees seeking to achieve a common goal related to their membership in an organization.
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Division of labor
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Splitting the work to be performed into particular tasks and assigning tasks to individual workers.
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Group role
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A set of behaviors and tasks that a member of a group is expected to perform because of his or her position in the group.
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Role making
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Taking the initiative to modify an assigned role by assuming additional responsibilities.
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Group norms
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Shared guidelines or rules for behavior that most group members follow.
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Group cohesiveness
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The degree to which members are attracted to or loyal to their group.
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Social Loafing
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The tendency of individuals to put forth less effort when they work in groups than when they work alone.
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