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18 Cards in this Set
- Front
- Back
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Power
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The ability to influence another person
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Influence
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The process of affecting the thoughts, behavior, and feelings of another person
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Authority
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The right to influence another person
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Zone of indifference
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The range in which attempts to influence a person will be perceived as legitimate and will be acted on without a great deal of thought
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Reward power
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Power based on an agent's ability to control rewards that a target wants
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Coercive power
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Power that is based on an agent's ability to cause an unpleasant experience for a target
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Legitimate power
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Power that is based on position and mutual agreement; agent and target agree that the agent has the right to influence the target
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Referent power
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An elusive power that is based on interpersonal attraction
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Expert power
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The power that exists when an agent has specialized knowledge or skills that the target needs
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Strategic contingencies
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Activities that other groups depend on in order to complete their tasks
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Information power
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Access to and control over important information
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Personal power
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Power used for personal gain
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Social power
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Power used to create motivation or to accomplish group goals
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Powerlessness
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A lack of power
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Organizational politics
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The use of power and influence in organizations
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Political behavior
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Actions not officially sanctioned by an organization that are taken to influence others in order to meet one's personal goals
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Political skill
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The ability to get things done through favorable interpersonal relationships outside of formally prescribed organizational mechanisms
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Empowerment
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Sharing power in such a way that individuals learn to believe in their ability to do the job
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