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16 Cards in this Set
- Front
- Back
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Organizational Behaviour |
A field of study that investigates the impact of individuals, groups, and structures on behavior within organizations; it's purpose is to apply such knowledge toward improving organizational effectiveness. |
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Organization |
A consciously coordinated social unit, made up of a group of people who work together on common goals on a relatively continuous basis. |
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Systematic Study |
Looking at relationships, attempting to attribute causes and effects, and drawing conclusions based on scientific evidence. |
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Evidence-Based Management (EBM) |
Basing management decisions on the best available scientific evidence. |
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Intuition |
A gut feeling not necessarily supported by research. |
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Contingency Approach |
An approach taken by OB that considers behavior within the context in which it occurs. |
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Organizational Behaviour (OB) |
The degree to which an employee identifies with the organization and wishes to remain with the organization. |
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Affective Commitment |
The strength of an individual's emotional attachment to, identification with, and involvement in the organization. |
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Empowerment |
Giving employees responsibility for what they do. |
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Ethics |
The study of moral values or principles that guide our behavior and inform us whether actions are right or wrong. |
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Workforce Diversity |
The mix of people in organizations in terms of gender, race. ethnicity, disability, sexual orientation, and age, and demographic characteristics such as education and socio-economic status. |
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Productivity |
Performance measures including effectiveness and efficiency. |
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Effectiveness |
The achievement of goals. |
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Efficiency |
The ratio of effective work output to the input required to produce the work. |
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Organizational Citizenship Behaviour (OCB) |
Discretionary behavior that is not part of an employee's formal job requirements, but that nevertheless promotes the effective functioning of the organization. |
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Positive Organizational Scholarship |
An area of OB research that concerns how organizations develop human strengths, faster vitality and resilience, and unlock potential. |
