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39 Cards in this Set
- Front
- Back
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What type of Departmentalization method is the most widespread trend today? |
Team Approach |
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What are on the 2 axis of teh Matrix approach? |
functional divisional |
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Departmentalization Structure: -facilitates delegation of authority -cross-functional team -permanent teams -team-based structure |
Team Approach |
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team that consists of employees from various functional departments who are resposible to meet as a team and resolve mutual problems -good horizontal communication
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Cross-functional teams |
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groups of employees who are organized in a way similar to a formal department -each team brings employees from all functional areas foced on a specific task/project
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Permanent teams |
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Entire organization made up of horizontal teams that coordinate their work and work directly with customers to accomplish organization's goals -Whole Foods |
Team-based structure
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Advantages of Team-based structure |
-good for turbulent environment -breaks down dept barriers -morale boost |
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Disadvantages of team-based structure |
-Dual-loyalties -large amount of time for meetings -members don't see 'big picture'/organization as a whole |
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What is the Most recent approach to Departmentalization |
Virtual Network Approach |
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What type of Departmentalization structure has the term 'outsourcing' important to it? |
Virtual Network Approach |
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Departmentalization structure: firm subcontracts most of its major functions to separate companies and coordinates their activities from a small headquarters organization |
Virtual Network Structure |
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what's the leanest type of organizational structure? |
Virtual Network Approach |
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main disadvantage of Virtual Network Approach |
coordination |
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Approach in which manufacturing company uses outside suppliers to provide large chunks of a product such as an automobile, which are then assembled into a final product by a few employees |
Modular Approach |
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Which permits economies of scale and which doesn't? Functional, Divisional
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Functional: economies of scale
Divisional: doesn't permit economies of scale |
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def refers to managerial task of adjusting and synchronizing the diverse activities among different individuals and departments |
coordination |
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def radical redesign of business processes to achieve dramatic improvements in cost, quality, service, speed -usually shifts away from vertical -horizontal communication strong |
Reengineering |
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def temporary team or committee designed to solve a problem involving several departments -represent departments and share info that enables coordination |
Task force |
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Person responsible for coordinating the activites of several departments for the completion of a specific project -not a member of one of the depts being coordinated |
Project Manager |
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other names for Project manager |
integrator program manager process owner |
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Mechanistic or organic? -cost leadership -efficiency -stability -functional structure
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Mechanistic |
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Mechanistic or organic? -Differentiation -Innovation -flexibility -horizontal Teams |
Organic |
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What are the 3 types of manufacturing technology structures? (that Joan Woodward came up with) |
Small-Batch Production Mass Production (large batch) Continuous Process Production |
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What type of Manufacturing production: -designed to customer specification -Can be used to make large one-of-a kind products (computer controlled machines) -close to traditional skilled craftsman work |
Small Batch Manufacturing |
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Luigi in Italy who makes pots, example of what kind of Manufacturing technology structure? |
Small-batch Production |
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What type of manufacturing technology structure: -standardized production runs -large volume of products -all customers receive same product -greater use of machines, employees compliment machines |
Mass Production (Large Batch) |
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What type of manufacturing technology structure: -entire work flow mechanized in a sophisticated and complex form of production technology -machinery does all the work of the actual production -humans are just there to read dials and fix machines if they break down |
Continuous Process Production |
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The difference between the 3 manufacturing technologies is what? |
Technical complexity |
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The degree to which machinery is involved in th production to the exclusion of people |
Technical complexity |
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Which type of manufacturing technology is centralization and span of control high for? |
Mass Production |
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What type of organizations: consulting companies law firms brokerage houses airlines hotels advertising companies amusement parks educational |
Service |
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Who came up with the Manufacturing Technology structures? |
Woodward |
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What is Service technology characterized by? |
intangible output -direct contact between employees and customers |
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What does intangible output mean? |
services can't be stored are perishible |
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What does direct contact with customers mean? (service tech) |
production and consumption simultaneous |
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Service Technology: more horizontal or vertical communication? flexible or structured? informal or formal? centralized or decentralized? |
horizontal communication flexible informal decentralized |
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Boeing airplanes used what kind of approach (outsourcing) that caused them some problems with their airplane parts not fitting |
Modular Approach |
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The Girl Scouts have lots of ____autonomous units across the US |
semiautonomous |
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What type of organizational structure is Whole Foods known for? |
Team based |
