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24 Cards in this Set
- Front
- Back
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System |
specified goal (activities leading up to, to achieve goal) |
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Process |
A set of logically related tasks or activities performed to achieve a defined outcome |
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primary process |
a value added activity such as delivering service and manufacturing products |
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support process |
may or may not be value added, such as sending bills to customers, sending bank statements to clients |
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development process |
activities that improve the performance of primary or support process |
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Process/ Competitive |
to keep prices lower, must be efficient in running factory |
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Process-Focused Strategy |
Facilities are organized by process, LOW volume/ HIGH variety. (intermittent process, job shop) ... EX: Hospital, machine shop, bank |
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Repetitive Focused Strategy |
Facilities often organized by assembly lines, characterized by modules (already together. Doing same thing over and over again. (Assembly line, production line) |
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Product-focused strategy |
facilities are organized by product. HIGH volume, LOW variety. (Line flow production, continuous production) |
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Discrete Process |
Whole #, never fraction. Counting. |
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Continuous Process |
Weight, measure, fraction. |
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Project |
Unique, one-of-a-kin, products or customers. Generally large in size (building a bridge, installing software, etc) |
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Job shop |
manufacturing, high customization and flexibility, but higher volume than project (shoes, aircraft, etc) |
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Batch Production |
groups of identical products or customers processed together through one step and then moved together to the next step. More limited product variety, high production volume (furniture manufacturing) |
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Assembly Line |
narrowly defined processes, made up of equipment with limited flexibility. much higher volume. still the possibility of some flexibility |
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Continuous Flow |
equipment and workstations dedicated to a single thing. very high volume. very low flexibility. best chance for automation. |
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Calculating Capacity |
need demand forecast, # working days, # of shifts, hours needed to produce unit, efficiency, effectiveness and utilization |
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Make-to-stock (MTS) |
Process activated to meet expected or forecast demand |
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Make-to-Order (MTO) |
Process activated in response to an actual order |
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Assemble-to-order (ATO) |
Partially manufactured and held in unfinished state, customer order dictates final configuration |
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Value Stream |
an end-to-end business process which delivers a product or service to a customer or consumer. The task within a process along the way may both use and produce intermediate goods, services and information to reach a primary end |
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value stream mapping |
is a lean manufacturing technique used to analyze the flow of materials and information currently required to bring a product or service to a consumer |
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Process Mapping |
one of the oldest, simplest and most valuable techniques for streamlining work (known as process charting or flow charting) |
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Poka-Yoke |
Mistake proofing products, design to prevent doing it any other way but the correct way |
