Management And Organisation Weeks 1-2

Front 1

Management

Back 1

The attainment of organisational goals in an effective and efficient manner through planning, organising, leading and controlling organisational resources.

Front 2

Four Functions of Management

Back 2

Planning, Organising, Leading, Controlling

Front 3

Planning

Back 3

The management function concerned with setting goals and how to reach them.

Front 4

Organising

Back 4

Organising, delegating and allocating resources to meet goals.

Front 5

Leading

Back 5

Motivating employees to reach goals

Front 6

Controlling

Back 6

Keeping the organisation on track towards its goals and adjusting as required.

Front 7

The three management skills

Back 7

Conceptual, Human, Technical

Front 8

Conceptual Skills

Back 8

the ability to see the organisation as a whole. Used mostly by top managers.

Front 9

Human Skills

Back 9

The ability to work with and through people. Used mostly by top and middle managers.

Front 10

Technical Skills

Back 10

Ability for specialist tasks. Used mostly by first-line and non managers.

Front 11

Interpersonal Roles (3)

Back 11

Figurehead, Leader, Liason

Front 12

Informational Roles (3)

Back 12

Monitor, Disseminator, Spokesperson

Front 13

Decision Making Roles (4)

Back 13

Entrepreneur, Disturbance Handler, Resource Allocator, Negotiator

Front 14

Short Comings of Derailed Managers

Back 14

-Interpersonal relationship issues
-Failure to meet business objectives
-Failure to build and lead a team
-Failure to adapt in a transition

Front 15

The External Environment

Back 15

Elements outside an organisation

Front 16

The External Environment Categories (6)

Back 16

International
Technological
Socio-Cultural
Legal
Political
Economic

Front 17

The Internal Environment

Back 17

Elements within an organisation

Front 18

The Internal Environment Categories (5)

Back 18

Mission
Values
Core Competencies
Culture
Structure

Front 19

Environmental Scanning

Back 19

The process of collecting information about the external environment

Front 20

Uses of Environmental Scanning

Back 20

Identify and Analyse Trends
Managers can determine best response
Respond to signals of change

Front 21

Culture

Back 21

The values, beliefs, behaviours that characterise an organisation or community

Front 22

Three levels of culture

Back 22

Artifacts
Espoused Values
Assumptions and Beliefs

Front 23

Determinants of Organisational Culture

Back 23

Symbols
Stories
Heroes
Slogans
Ceremonies

Front 24

Management should be

Back 24

Efficient and Effective

Front 25

Efficiently

Back 25

Using resources wisely and in a cost-effective manner

Front 26

Effectively

Back 26

Making the right decisions and successfully implementing them

Front 27

Open System

Back 27

A system that regularly affects and is affected by various and constantly changing forces (elements and components) outside itself

Front 28

Artifacts

Back 28

Visible organisational structure and business processes.

Front 29

Espoused Values

Back 29

Strategies, goals and vision.

Front 30

Assumptions and Beliefs

Back 30

Unconscious beliefs, perceptions, thoughts and feelings, ultimate source of values and action