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30 Cards in this Set
- Front
- Back
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Competitiveness
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Why Some Organizations Fail
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Why Some Organizations Fail 2
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Mission/Strategy/Tactics
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Mission
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The reason for existence for an organization
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Mission Statement
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States the purpose of an organization
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Goals
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Provide detail and scope of mission
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Strategies
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Plans for achieving organizational goals
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Tactics
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The methods and actions taken to accomplish strategies
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Planning and Decision Making
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Strategie Example
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Example of Strategies
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Distinctive Competencies
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The special attributes or abilities that give an
organization a competitive edge. |
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Strategy Factors
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Price
Quality Time Flexibility Service Location |
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Examples of Operations Strategies
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Global Strategy
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Strategy Formulation
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Distinctive competencies
Environmental scanning SWOT Order qualifiers Order winners |
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Key External Factors
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Key Internal Factors
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Operational Strategies
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Operations strategy – The approach, consistent with organization strategy, that is used to guide the operations function.
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Quality-based strategies
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Focuses on maintaining or improving the quality of an organization’s products or services
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Time Based Strategies
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Focuses on reduction of time needed to accomplish tasks
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Productivity
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Productivity Measures
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Productivity Growth
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Technical Measures of productivity
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Examples of Partial Productivity Measures
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Process yield
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Outsourcing
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Improving Productivity
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