Management

Front 1

Globalization

Back 1

the process of interconnecting the world’s people with respect to the cultural economical political and technological aspects of there lives.

Front 2

Mne

Back 2

organizations that have operations spread throughout various nations but are headquarted in a single nation. Example General Electric

Front 3

Expatriates

Back 3

citizens of one country living and working in one country.

Front 4

Repatration

Back 4

the process of readjusting to one’s own culture after spending time away from it.

Front 5

Convergence hypothesis

Back 5

a biased approach to study of management which assumes that princplies of good management are universal and that one;s that work well in the US will work equall well in other nations.

Front 6

Divergence hypothesis

Back 6

the approach to the study of management that recognizes that knowing how to manage most effectively requires clear understanding of the culture in which people work.

Front 7

Downsizing

Back 7

adjusting the number of employees needed to work in newly designed organizations. ( also known as righsizing)

Front 8

Ousourcing

Back 8

elminating parts of an organaztion that focus on noncore sectors of the business and hiring outside firms to peform these functions instead.

Front 9

Core competency

Back 9

an organizations key capability what an organization does best.

Front 10

Telecommunting

Back 10

using communication technology to work from remote locations such as home.

Front 11

Total quality management-

Back 11

an organizational strategy of commitment to improving customer satisfaction by developing satisfaction by developing techniques to carefully mange output quality.

Front 12

Benchmarking

Back 12

- the process of comparing ones products or servies with the best from others.

Front 13

Corporate social responsibility

Back 13

business practices that adhere to ethical values that comply with legal requirements that demonstrate respect for individuals and that promote the betterment of the community at large and the environment.

Front 14

Code of ethics

Back 14

a document describing what an organization stands for and the general rules of conduct expected of employees.

Front 15

Divison of labor

Back 15

the process of dividing the many tasks performed within an organization into specialized jobs.

Front 16

Time and motion study

Back 16

a type of applied reseach designed to classify and streamline the individual movements needed to peform jobs with the intent of finding the one best way to perform them.

Front 17

Culture shock

Back 17

the tendency for people to become confused and disorentied as they attempt to adjust to a new culture.

Front 18

I-deals

Back 18

uniquely customized agreements negotiated between individuals employees and there employees and there employers with respect to employment terms benefiting each party.

Front 19

Quality control audits

Back 19

careful examination of how well a company is meeting its standards.

Front 20

Self fuffling prophecy

Back 20

the tendency for someones expectations about another to cause that person to behave in a manne consistent with those expectations

Front 21

Corporate universities

Back 21

centers devoted to handling a companys training needs on a full time basis.

Front 22

Interacionist perspective

Back 22

the view that behavior is a result of a complex interplay between personality and sitituaonal factors.

Front 23

Prejective validity

Back 23

the extent to which the score achieved on a test is administered to a person at one time predicts some measure of his or her performance at a later time.

Front 24

Machiavellianism

Back 24

a personality trait involving willigness to mainpluate others for one’s own purposes.

Front 25

Core self evaluation

Back 25

peoples fundamental evaluations of themselves.

Front 26

Generalized self efficacy

Back 26

a persons belief about his or her capacity to perform specific tasks successfully.

Front 27

Locus of control

Back 27

the extent to which individuals feel that they are able to control things in a manner that affecs them.

Front 28

Emontional stability

Back 28

the tendency to see oneself as confident secure and steady.