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44 Cards in this Set
- Front
- Back
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Ethical principles important to the nursing practice |
Autonomy, beneficence, justice, nonmaleficence, veracity, fidelity |
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Autonomy |
The individual determines his own course of action, also called self determination |
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Beneficence |
helping others to further their important and legitimate interests. |
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Justice |
Equality in allocation of resources |
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Nonmaleficence |
Do no harm |
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Veracity |
telling the truth |
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Fidelity |
making good on your word. |
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Examples of ethical delima |
Situations related to inform consent, they have no clear solution or resolution |
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Benchmarking |
how you measure yourself against someone similar |
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Continous quality improvement |
will tell you in detail how to achieve your goal |
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Total quality Management (TQM) |
will explain your over all goal BUT NOT how to achieve it. |
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Internal customers |
Anyone who works for the organization |
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External customers |
anyone who doesn't work for the organization including MDs |
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Sentinal event |
Unexpected occurance involving death or serious physical or psychological injury |
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Utilization review |
process of assessing medical necessity |
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Quality improvement |
Ongoing effort of identifying potential errors in processes and systems and improving work an dpreventing errors. |
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Quality assurance |
Identification of errors without the focus on prevention of errors |
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Evidence based research |
Clinical research thati si conducted with the intention of improving clinical practice by providing frameworks and guidelines for safe practice. |
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Risk Management |
Analyzes problems |
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High Risk Areas in health care |
Falls, Refusal of treatment. medication errors, dissatisfaction with care, complications |
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Goal of dealing with adverse events |
Correct/prevent mistakes;ensure pt. safety |
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concurrent audit |
Conducted during course of care |
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Lean six sigma |
Improving process flow and eliminating waste |
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Six Sigma |
Quantitative date to monitor process |
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Successful risk management |
Recognize; follow up, contact, restitution |
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Reportable incident |
any occurrence that does or could have a negative outcome for the patient, family member, or staff member |
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reason for lawsuits |
breakdown in communication |
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Example of portraying professional confidence |
Provide pts and families with the name of person in charge |
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Retrospective audit |
After pts discharge large number of cases reviewed |
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Health care before quality management |
Focusing on failed standards, problem employees |
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Peer review |
Assess and judge co-workers performance |
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Structure standards |
R/T physical environment, organization and management of an organization |
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Process standards |
Connected with the actual delivery of care |
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Outcome standards |
Involve the end results of care that has been given |
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Indicator |
Tool used to measure the performance of structure process and outcome standards |
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Benchmarking |
Compares an organizations data with similar organizations outcome indicators are identified that can be used to compare performance across disciplines or organizations |
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Quality management |
Preventative; ongoing evaluation to improve goods and services |
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Evidence based practice |
Scientific evidence used in clinical decision making |
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Line authority |
linear hierarchy through which activity is directed |
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Chain of command |
hierarchy of authority and responsibility within an organization |
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Staff authority |
Recommendations and advice are offered |
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Redesign |
Examining care delivery systems to provide better health care |
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Magnet designation |
Recognizing healthcare organization that excel |
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Referent power |
Based on admiration and respect for an individual |
