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15 Cards in this Set

  • Front
  • Back
Organization
collections of people who work together and coordinate their actions to achieve a wide variety of goals or desired future outcomes
Managers
the people responsible for supervising and making the most of an organization’s human and other resources to achieve its goals.
Efficiency
is a measure of how well or how productively resources are used to achieve a goal
Effectiveness
the measure of the appropriateness of the goals an organization is pursuing and of the degree to which the organization achieves these goals.
Managerial Tasks
perform each of the four essential managerial tasks of planning, organizing, leading, and controlling at all levels
Organizing
task managers perform to create a structure of working relationships that allow organizational members to interact and cooperate to achieve organizational goals
Leading
articulating a clear vision and energizing and enables organizational members so that they understand the part they play in achieving organizational goals; one of the four principal tasks of management
Controlling
Evaluating how well an organization is achieving its goals and taking action to maintain or improve performance, one of the four principal tasks of management
Negotiator
work with suppliers, distributors, and labor unions to reach agreements about the quality and price of input, technical, and human resources; work with other organizations to establish agreements to pool resources to work joint projects
Department
a group of people who work together and possess similar skills or use the same knowledge, tools, or techniques to perform their jobs
Conceptual skills
the ability to analyze and diagnose a situation and to distinguish between cause and effect
Human skills
the ability to understand, alter, lead, and control the behavior of other individuals and groups
Technical Skills
the job specific knowledge and techniques required to perform an organizational role
Core competency
the specific set of department skills, knowledge, and experience that allows one organization to outperform another
Restructuring
downsizing an organization by eliminating the jobs of large numbers of top, middle, and first line managers and nonmanagerial employees