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56 Cards in this Set
- Front
- Back
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What encompasses local, national, and multinational conditions that confront an organization.
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External Environment
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What does the external environment consist of?
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1.) Economic Globalization\
2.) The Political Landscape 3.) Industry Dynamics 4.) Labor Markets 5.) Country Cultures |
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What are two other aspects of the external environment that often get ill advised?
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1.) Legal Institutions
2.) Unions |
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Conditions within the organization itself.
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Organizational Environment
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Countries that area geographically close together share common characteristics such as language, culture, and environmental concerns.
True or False? |
True
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What is NAFTA?
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An agreement made by the Canadian Parliament, the US Congress, and the Mexican Congress to allow free trade among these three countries.
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In the NAFTA Agreement tariffs had been eliminated. True or False?
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True
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The facilities that appeared in abundance after NAFTA was passed that allowed for low skilled, low paying workers.
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Maquiladoras
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The wages for both the Mexican and the US workers rose after NAFTA was passed. True or False?
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True
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The concept that Canadian employees and managers seek employment in the US because they get paid more.
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The Canadian Brain Drain
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What document was the first step in establishing free trade along the entire western hemisphere?
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CAFTA (Central American Free Trade Agreement)
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NGO stands for what?
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Non-governmental organization
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What group is housed within the United Nations and its mandate is to promote "social justice and internationally recognized human and labor rights?
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The International Labor Organization (ILO)
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What group promotes socially responsible approaches to conducting business and administers a certification process called Social Accountability 8000?
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Social Accountability International (SAI)
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What is the most inclusive international trade organization and is the only global body able to enforce its decisions through its own court?
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The World Trade Organization
(WTO) |
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A series of stages that create certain similarities in the issues that industry members face and the solutions they adopt.
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Industry Life Cycles
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What are the four different stages of the Industry Life Cycles
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1.) Nascent
2.) Rapid Growth 3.) Mature Stage 4.) Decline and Renewal |
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During this stage, firms are competing to establish a distinctive reputation and to create customer loyalty.
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Nascent
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During this stage companies experience a small amount of success which leads to competition for talented employees. Job hopping may be prevalent because employees are looking for the best deal.
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Rapid Growth
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This stage occurs after the rapid growth has declined and now companies are focused on creating products more efficiently and productively. People are focused on reducing labor costs.
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Mature Stage
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At this stage the company declines and the industry becomes obsolete, the companies go through major downsizing. Then, long term-unemployment starts for workers whose skills can’t transfer.
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Decline and Renewal Stage
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What does the term (M&A) mean?
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Mergers and Acquisitions
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The labor force in developing nations alone will expand by ______ million by the year 2010.
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700 million
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Asia's share of the global labor market will reach _____% in 2025, up from 57% in 1990.
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65%
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The place where employees perform their jobs anywhere and anytime, often on an as-needed basis.
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Virtual Workforce
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When computer technologies are used to gather, analyze, and distribute information about job applicants and employees, the resulting system is referred to as a __________ system.
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HRIM
(Human Resource Management) |
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A top management's view of the kind of company it is trying to create. IT can be thought of a s a best-case scenario of where the company will be in the future.
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Vision
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What order do these go in?
1.) Vision 2.) Mission 3.) Values |
1.) Vision
2.) Mission 3.) Values |
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A company's business and provides a clear view of what the company is trying to accomplish.
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Mission Statement
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The strong enduring beliefs and tenets that the company holds dear and that help to define the company and differentiate it from other companies.
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Values
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A set of integrated and coordinated commitments and actions intended to achieve stated business goals.
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A Business Strategy
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The cause-and-effect relationships that ultimately determine firm performance.
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A Strategy Map
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How a particular business or business unit competes against direct rivals who offer the same product and services.
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Competitive Strategy
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What are the 4 types of business strategies?
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1.) Innovation
2.) Total Quality 3.) Low Cost 4.) Customer Service |
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This strategy focuses on differentiating themselves from their customers based on the quality of their products.
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Total Quality
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This strategy relies on a high volume of sales to make up for the lower cost of their product.
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The Low Cost Strategy
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For those companies who provide products and services at low cost AND have high quality, this is one of the last ways that they can stand out.
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Customer Service Strategy
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The type of strategy that encourages risk taking behaviors.
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Innovation
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As the workforce ages, employers are not worried about a shortage of skilled workers in the workforce. True or False?
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False .....They worry about the skilled workers retiring leaving only younger workers who are not as skilled.
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Who believes that human resources as assets need to be managed conscientiously and in tune with their organization's needs.
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Cisco Systems
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Individuals or groups with interest,s rights, or ownership in an organization and its activities.
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Stakeholders
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What is the main concern of the organization as a whole?
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To please the stakeholders
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Organizational members reside within the organization. True or False?
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True
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If a company's advantage is difficult for competitor's to understand and copy, the company is said to have what?
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A sustainable competitive advantage
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When an organization systematically understands, creates, coordinates, aligns, and integrates all of their policies and practices, it creates what?
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A human resource management system (HRM system)
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The HR Triad Consists of who?
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HR Professionals
Line Managers All the other employees who are affected by HR policies and practices. |
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What are the five key HR competencies?
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1.) Strategic Understanding and Contribution
2.) Personal Credibility 3.) Business Acumen 4.) HR Technology |
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A professional association with several thousand HR Professionals as members.
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Society for Human Resource Management (SHRM)
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The process in which companies in countries around the world are increasingly linked by their activities and the opportunities they provide each other.
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Globalization
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What is the biggest challenge when managing globalization?
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The main problem is finding a HR system that works both here and abroad.
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When organizations make major adjustments in the ways they do business, it usually creates the need for radical change.
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Degree of Change
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An ongoing process of evolution over time, during which many small changes occur routinely.
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Incremental Change
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When an organization is forced to change in response to an event in the external or organizational environment.
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Reactive Change
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When an organization takes action in anticipation of upcoming events or early in the cycle of a new trend, it undergoes what?
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Anticipatory Change
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Activities associated with 1.) Scanning and Assessing the environment 2.) Specifying the objectives to be achieved by HR Activities, along with the measures to be used to assess the achievement of those objectives; and 3.) developing specific plans for HR policies and practices along with timetables for implementing the plans.
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Human Resource Planning (HR Planning)
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Blueprints for action; they specify who needs to do what, when and how.
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Human Resource Plans
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