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22 Cards in this Set
- Front
- Back
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Management Process
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Planning/decision making (set goals), organizing (how best to group activities), control/monitor (corrective action), Leading (motivation).
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Inputs from Enviroment
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Human, financial, physical and info resources (HFPI)
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efficiency
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operate so nothing is wasted
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effectiveness
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do right things in the right ways at right times
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Fundamental mgt skills
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technical, interpersonal, conceptual, diagnostic, communication, decision making, time mgt
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key roles - munsterberg
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1.interpersonal=leader
2.info= monitor, spokesperson 3.decision= entrepreneur, negotiator |
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Classical
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enhance efficiency, facilitate planning, organizing, and controling
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behavioral
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motivation, understanding ind beh, group leadership
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quantitative
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technique-how to improve decision making, resource allocation and operations.
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transformation
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process- tech, operating systems, control systems
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outputs
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enviro- product/services, profits/losses, emp beh's, and info outputs
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Systems Perspective of Org's
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1. Inputs
2. Transformation 3. Outputs |
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Contingency Perspective
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Univeral=classical, beh & quan theories, find "one best way" to mge org's
Contingency persp= each org is unique, best mgt beh based on current sit |
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Internal enviro of org
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owner, emp, physical enviro, board of directors, culture
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5 forces analysis (porter)
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performance of org's is affected by:
power of buyers, level of rivalry, power of suppliers, threat of new entrants, threat of substitute product |
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ethics determinants
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family, situations, values, experiences, peers
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degrees of social responsibility
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1 (highest)= proactive-try to solve probs
2 accomodative- watch laws, give $ (most 3-defensive- dont fight law but creatively make bad acts okay 4- obstructionalist |
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why we take on social responsibility (helping planet)
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legally have to
ethically do it provide the org with leadership & cult philantoropic giving |
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manage the process of globalization by:
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-exporting- sent out
-import- buy in -licensing- get royalties, control issues -strategic alliances (agreeemnt) and joint ventures(creates another comp)-partnerships -foreign direct investment- cimpany relocates to another country-ultimate!! |
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international mgt challanges
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-political/legal enviro(controls on trade diff)
-economic enviro(diff currency) -cultural enviro(diff values) |
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control intnl trade by:
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tariffs=tax
quotas=limit export restraint agreements=restriction to trade w/ particualr country (ex:cuba) |
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Economic communities
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counties that have high level of trade b
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